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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22371 reviews)

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4.75

Based on 22,371 reviews, last reviewed 16th Aug 2025

200% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Multi car insurance Multi car insurance cover is very good and flexible Reviewed on: 8th August 2025

Latest lowest rating:

1

I assume, looking at the reviews most must be AI gen... I assume, looking at the reviews most must be AI generated bots.This is a joke of a company. Closed when it should be open. Can't access policy online... Read more Reviewed on: 16th August 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22371)

Great customer service, website / personal portal not the easiest

To be fair ,I feel a little harsh rating them 4/5 but they have offered a fair price for my insurance for every year I've been with them since passing my test without hiking it up unfairly and recently actually brought it down a touch despite having to attend a speed awareness course. The one thing that holds me back from giving them 5/5 is that I found updating details on their website less easy than it might be and the whole process of navigating through documents stored on there a little inefficient. No complaints other than that and would definitely recommend them! Reviewed on: 22nd June 2017

Cheap and nice

They had £50 cheaper car insurance for me than any other company! Customer service nice, thanks! Reviewed on: 22nd June 2017

Fantastic customer service

I needed to change my insurance to a different car and the lady I had called Lyndsey (who I think was training) was so helpful and very friendly. Very happy after great customer service! Reviewed on: 4th June 2017

great customer service

Admiral customer service have been very helful on the numerous times ive contacted them Reviewed on: 1st June 2017

Cheapest I could get, according to the comparison sites

The application process is easy, and clear. When I needed to make changes to my policy, they were quick to respond and changes were applied on the date I asked for. Reviewed on: 30th May 2017

Fabulous, would recommend

Very competitive prices, great when dealing with a claim Reviewed on: 30th May 2017

No Hassel

It was delt with very quick the staff were lovely and very very helpful they even wavered my excess because I was under insured Reviewed on: 24th May 2017

Generally good service

Very easy to deal with and don't over charge me for renewing Reviewed on: 16th May 2017

Great quote

Received a great quote on their multi-quote insurance, would definitely use again. Reviewed on: 9th May 2017

Very thorough customer service

I have had my car insurance with admiral for over 5 years now and I find them extremely thorough in the way they contact You, explaining everything to You, I've not had a bad customer experience that I can remember and they are very competitive in their prices Reviewed on: 9th May 2017

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