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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great customer service easy renewal

5
This is my 2nd year with Admiral. They provided an easy renewal process and a competitive price plus their customer service is really good as well. Reviewed on: 15th August 2022

Reliable

5
Good customer service! Friendly Reviewed on: 15th August 2022

Car Insurance made simple!

5
I was able to arrange Car Insurance through Admiral at a very competitive price, including my two adult children who are both learning to drive. This was the best cover at the best price! Reviewed on: 15th August 2022

AMAZING

5
stress free and easy to use insurance!!! Reviewed on: 15th August 2022

Excellent Customer service

5
Never left waiting on the phone claim sorted & continuously updated Reviewed on: 15th August 2022

Customer review

5
Admiral has always been helpful and accommodating toward my insurance needs. Easy to access the majority of things online and easy to talk to over the phone. Reviewed on: 15th August 2022

Constantly improving

5
I've been with admiral for 10 years. Prior to this I'd swap insurance every year, but the quality of service, and the price makes me stay. One phone call is all it takes to get problems sorted, they respect my time, so I give them my business. Reviewed on: 15th August 2022

Brilliant service

5
My family and I have never been let down by Admiral! Their attention to detail is why we stick with them Reviewed on: 15th August 2022

Excellent Customer Service

5
Have been insured with Admiral for a number of years , always found quotes competitive and customer services easy to deal with Reviewed on: 15th August 2022

Transparent, easy, user friendly

5
Easy to communicate and good value , my first insurance on my own Reviewed on: 15th August 2022