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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Car insurance

Rates are really competitive and the app is easy to add or make changes to your policy. Reviewed on: 13th August 2022

Excellent customer service

I was a returning customer to admiral and they always accommodate and help out in any way they can. They usually price match or do even better and work out the best option for you. Reviewed on: 15th August 2022

Easy, helpful and reassuring

I changed to Admiral as they were cheaper than my previous insurer, and whilst on the phone to arrange this they also included breakdown cover/windscreen insurance, keeping the price still below my previous insurer. Have renewed and continue to do so, thanks! Reviewed on: 15th August 2022

Excellent

I have had no problems at all, the customer service has been excellent Reviewed on: 15th August 2022

Very happy

Always had good experiences with Admiral. They are responsive, helpful and I have been very happy to be their customer for several years Reviewed on: 15th August 2022

Honest, good value and polite insurance company

I had to make a claim in March and Admiral were very reassuring and helpful and polite, They didn't make me feel uncomfortable even though the accident was my own fault and I was claiming for the other person's damage and they reassured me that they would get it sorted with the other's insurance company as I didn't have their details. Admiral were very helpful and friendly and I cam off the phonecall very happy with the service I received and reassured after being very nervous beforehand to call and make the claim. Reviewed on: 15th August 2022

Amazing insurer

Admiral’s customer service is second to none. Nothing is too much hassle to their team, willing to help me reduce the price of my cover unlike others! Loads of fab add ons, temporary insurance etc so simple to set up on the account page. Reviewed on: 15th August 2022

Great Customer Service

I have always had outstanding customer service from Admiral - whether it's getting hold of a member of the team quickly after breaking down to getting helpful advice on their online chat forum when it came to changing my insurance over - they're always prompt and helpful. Their monthly newsletter is also very informative and is much better than getting constant random advertisement emails that normally end up in the spam folder. Reviewed on: 15th August 2022

Great pricing and customer experience!

The price of Admiral has always been competitive, and they have been willing to beat competitor prices. Their customer service is very good! Reviewed on: 15th August 2022

Excellent service

Very helpful ,got through straight away on the phone! Excellent service Reviewed on: 15th August 2022

Great insurance provider

Admiral we fantastic when I had two accidents (in the space of 24 hours) that weren't my fault. Spoke to 2 separate members of staff but both were equally great and guided and supported me on exactly what I needed to do. This was a big reason why I decided to stay with admiral when it cam to a renewal and would definitely recommend them to a friend. Reviewed on: 15th August 2022

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