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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

A Breeze

Easy and speedy application with decent pricing through multi policy service. Operators are amazing at simplifying insurance jargon and will really make the job of insurance easy. Reviewed on: 24th August 2024

3 months for a repair and still waiting

A complete joke, having to wait this long and do this much chasing for a simple repair. Reviewed on: 14th September 2023

Awful

Had a renewal quote on Friday which was 43% higher than the previous year. I called to see if they can do anything about it but they could almost do nothing. As it was 43% higher, I wanted to shop around to find if there was cheaper option. They give me 2 days to decide. I decided to stay with them, however, upon calling them today, they said that my contract was cancelled and they gave me a new quote that was over £2k more than even the previous renewal quote. None of this was mentioned to me when extending the contract. In fact, I was told that I could renew it on Monday but apparently the advisor made a mistake and it was until the end of Sunday. ..When spoken to the customer advisor, she said she was in the new business department vs renewals as if it is my responsibility to know their organisational structure. Customer service was not helpful at all, very defensive. Reviewed on: 11th September 2023

Reaching the best level

."Long time ago" I'm an Admiral customer and I can say, Im fully satisfied with the service till this time. I can recommend to other people's to use if you wish to be hustle free service. Thank you Admiral team. Reviewed on: 10th September 2023

Paid out a claim and did not tell me

Admiral paid out for a claim, for damage I didn’t cause and didn’t tell me. Told if there is a 1% chance I caused the damage, they were going to pay. Told the claim wasn’t going through, 2 months later I call back (they never reached out to me) to find out it was processed and it’s past 60 days so nothing I can do. Terrible experience. Been a customer for a while, happy to take money but when something goes wrong, they don’t care. Reviewed on: 7th September 2023

Best car insurance provider

I have used most insurance providers over the years and this is the most consistent service. Reviewed on: 7th September 2023

Would like to give no stars

I was side swiped by another Admiral insured driver. They admitted liability immediately and my car was repaired in spring and Admiral paid in full. All good so far, except Admiral left the claim as unsettled until 10 hrs before my policy was due to expire (5 months later). This means I was showing as the fault driver on the database all insurers use and unable to get reasonable quotes. I found this out only by discussing with a broker. Shameful, would not recommend. Reviewed on: 6th September 2023

No feedback, lazy incompetent personel - Do not use

Side swiped by another driver so a no fault claim. But, the other person is also insured with Admiral so they just dont want to pay. They 'lost' the photos i uploaded but then did not bother to tell me and instead just let the claim sit there hoping i'll go away i guess. Reviewed on: 5th September 2023

Discount on car insurance 580£

Discount on car insurance Reviewed on: 5th September 2023

Great insurance company but forever increasing in price

I have been with admiral for years and their multi cover is great for my house and car together, however their car insurance price could be better. Customer service are always lovely and very helpful and will always talk you through your options. I used to have to cancel my policy to get new customer prices and advise you never to autorenew - sadly Admiral will always try and overcharge you even though you're a loyal customer. Reviewed on: 3rd September 2023

Generally fine, no issues so far

Generally everything seems fine, was easy to purchase, I liked the multi product discount. Price could have been cheaper. I've not had to claim so don't know how that experience would go Reviewed on: 3rd September 2023

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