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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22444 reviews)

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4.60

Based on 22,444 reviews, last reviewed 29th Jul 2026

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22444)

Review of the Admiral, Car insurance:

Good value for money!

Excellent price - cheaper than competitors! Reviewed on: 29th August 2023

Very Good

Very Good company. They completed my quote over the phone very fast. Reviewed on: 27th September 2023

Good value

Good company, always well informed representatives, polite and nice. Good value for the multi insurance purpose. Highly recommend. Reviewed on: 23rd September 2023

All the way!

With the online app and admirals seriously super friendly contact support... You'll never drive alone..with you all the way! Fair price for the protection. Join the club today! Reviewed on: 22nd September 2023

Had a dreadful experience following a broken window

Admiral completely botched repairs following a suspected break in and smashed drivers window. Took months to put right with me having to chase Admiral, Autoglass (who did a terrible job) and the recovery firm. Would not recommend any of them. Reviewed on: 16th September 2023

3 months for a repair and still waiting

A complete joke, having to wait this long and do this much chasing for a simple repair. Reviewed on: 14th September 2023

Awful

Had a renewal quote on Friday which was 43% higher than the previous year. I called to see if they can do anything about it but they could almost do nothing. As it was 43% higher, I wanted to shop around to find if there was cheaper option. They give me 2 days to decide. I decided to stay with them, however, upon calling them today, they said that my contract was cancelled and they gave me a new quote that was over £2k more than even the previous renewal quote. None of this was mentioned to me when extending the contract. In fact, I was told that I could renew it on Monday but apparently the advisor made a mistake and it was until the end of Sunday. ..When spoken to the customer advisor, she said she was in the new business department vs renewals as if it is my responsibility to know their organisational structure. Customer service was not helpful at all, very defensive. Reviewed on: 11th September 2023

Reaching the best level

."Long time ago" I'm an Admiral customer and I can say, Im fully satisfied with the service till this time. I can recommend to other people's to use if you wish to be hustle free service. Thank you Admiral team. Reviewed on: 10th September 2023

Paid out a claim and did not tell me

Admiral paid out for a claim, for damage I didn’t cause and didn’t tell me. Told if there is a 1% chance I caused the damage, they were going to pay. Told the claim wasn’t going through, 2 months later I call back (they never reached out to me) to find out it was processed and it’s past 60 days so nothing I can do. Terrible experience. Been a customer for a while, happy to take money but when something goes wrong, they don’t care. Reviewed on: 7th September 2023

Best car insurance provider

I have used most insurance providers over the years and this is the most consistent service. Reviewed on: 7th September 2023

Would like to give no stars

I was side swiped by another Admiral insured driver. They admitted liability immediately and my car was repaired in spring and Admiral paid in full. All good so far, except Admiral left the claim as unsettled until 10 hrs before my policy was due to expire (5 months later). This means I was showing as the fault driver on the database all insurers use and unable to get reasonable quotes. I found this out only by discussing with a broker. Shameful, would not recommend. Reviewed on: 6th September 2023

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