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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.75 (11788 reviews)

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4.75

Based on 11,788 reviews, last reviewed 20th Aug 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Cheaper premiums this year than previous years. Cheaper premiums this year than previous years. Good website, clear pricing, straightforward renewal process. Reviewed on: 20th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11788)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Great insurers

Always on hand if you need them, Friendly and knowledgeable staff. Reviewed on: 21st August 2019

Easy, quick, convenient - changed perspective of insurance!

Made a claim online, had an email response AND my settlement on the same day! Couldn't ask for a better service :) Reviewed on: 21st August 2019

Amazing Insurer

Admiral have been amazing start to finish, they offer a top quality product for a reasonable price and their claims team are exemplary. Reviewed on: 21st August 2019

The best insurer around

Fantastic customer service, simple sales journey & efficient claims process Reviewed on: 21st August 2019

Excellent

Very quick and slick online journey and when I spoke to their sales agents, they were very knowledgeable and friendly. Reviewed on: 21st August 2019

Fantastic Home Insurance Provider

quick, easy, efficient- that's all there is to say. Reviewed on: 21st August 2019

Great customer service

Always very easy to get in contact with some one and the staff on the phones are so friendly and helpful! Reviewed on: 21st August 2019

Best insurance company

Great customer service, great prices Reviewed on: 21st August 2019

No insurance company has ever been better

Absolutely brilliant, from initial contact to cheque being received, clear instructions, helpful staff, speedy and efficient....the best. Reviewed on: 10th August 2019

Great value and superb customer service

I’ve always experienced excellent customer service from Admiral. The call centre staff are always very friendly and eager to assist with enquiries. Admiral continues to be very good value too, compared to others companies in the insurance market. Reviewed on: 6th August 2019

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