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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11789 reviews)

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4.74

Based on 11,789 reviews, last reviewed 22nd Aug 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Cheaper premiums this year than previous years. Cheaper premiums this year than previous years. Good website, clear pricing, straightforward renewal process. Reviewed on: 20th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11789)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Very easy to use.

Nothing to complain about. Would recommend Reviewed on: 20th September 2018

The online site worked better for me that the phone operators

The guys in the call center replied all my questions but at the time of actually buying the insurance the website worked better as I didn't feel pressurized to finish or to find information about my locks etc. Reviewed on: 20th September 2018

Just Great

I found the experience of receiving a quote and finalising the policy great and simple! Reviewed on: 20th September 2018

Value for money

Best value for money on the market. Excellent customer service. Fantastic website to manage account. Extremely happy to use Admiral. Reviewed on: 20th September 2018

Competitive price and service

I moved to Admiral following several money saving website reviews. It wasn't just that, i tested the criteria i required to suit my needs and Admiral came top of the list each time. Admiral have a good reputation in the industry. The customer service is easy to contact which removes the pain of waiting on hold for unknown periods of time for simple inquiries. Reviewed on: 20th September 2018

Fine

Havent used yet but sign up process was fine Reviewed on: 20th September 2018

Good Value

Great value and easy to organised via the internet. Reviewed on: 20th September 2018

All round positive service

I had a few individual needs to add onto my policy and the telephone operative took the time to talk me through them so that I got what I needed Reviewed on: 20th September 2018

Easy to organise and good value

Comprehensive insurance which was simple to set. Reviewed on: 20th September 2018

Simple and easy!

Insurance isn’t the most exciting thing in the world - Admiral gave me a competitive quote online and have been simple to deal with, and are a well known name which gives me confidence that should I need to claim it will be handled well. Reviewed on: 20th September 2018

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