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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11789 reviews)

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4.74

Based on 11,789 reviews, last reviewed 22nd Aug 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Cheaper premiums this year than previous years. Cheaper premiums this year than previous years. Good website, clear pricing, straightforward renewal process. Reviewed on: 20th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11789)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Multi-cover bargains!

Having bought car insurance from Admiral and being happy with the services I decided to buy contents insurance as well. However when I tried to do this the website was rejecting my payment which was very confusing. I was even more surprised to find that when I called up I was able to buy the contents insurance with a £1 refund! Quids in! Reviewed on: 2nd September 2018

very good

I’ve always had positive experiences with Admiral. Will look to renew with you if the quote is cheapest! Reviewed on: 2nd September 2018

Home, contents insurance

I got my insurance by looking on my laptop. It was very easy to sign into admiral and got it very quickly. I was really happy that I could pay monthly too, I now have peace of mind. Reviewed on: 2nd September 2018

Usual efficiency

Policies renewed at a reasonable rate and no hassle Reviewed on: 2nd September 2018

You are able to talk to someone when there is a crisis

My car was hit when it was parked across the driveway of my friend with whom I was having a cup of tea. The drivers insurance they would fix it on the road but I was not happy with that so admiral had to step in and they arranged to have it fixed properly. I am 86 years old and my car is15 years old with 40,000 miles on the clock. I have had it from new and I do not wish to change it. Reviewed on: 2nd September 2018

Great Company

Great value, reliable and hassle free Reviewed on: 2nd September 2018

The caring insurance company, that listen

I have spoken to a number of Admiral customer service representatives and they are helpful, polite and knowledgeable. The listen to my requirements then respond accordingly. It almost make buying insurance a pleasurable experience. Reviewed on: 2nd September 2018

Admiral, I salute you

I’ve been with Admiral as a car insurance customer since I passed my test and recently changed my home insurance to them too. Every interaction with them has been great. Polite and knowledgeable staff at every turn. Thank you Admiral. Reviewed on: 2nd September 2018

Happy customer

Really simple and clear policies and great customer service Reviewed on: 2nd September 2018

Great customer service

I would highly recommend admiral for their exceptional customer service. Reviewed on: 2nd September 2018

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