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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11747 reviews)

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4.80

Based on 11,747 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Emergency/Claim Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Latest lowest rating:

1

paid for a gold policy but did not get gold... paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

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Admiral Home Insurance reviews (11747)

Quick service over phone, house and car insurance sorted

Hassle taken out of renewals, given discount for two policies Reviewed on: 4th June 2018

Fantastic

Everything in one, hassle free! Can't ask for anything else! Reviewed on: 4th June 2018

Great company

Quick and easy company to use, very friendly staff and competitive prices Reviewed on: 4th June 2018

Quick, efficient service at a great price. 4 cars, home and contents insurance all on one policy.

Setting up multi cover by adding home and contents insurance to our multi-car policy was easy. When I made a claim after an accident a few years ago Admiral were so quick to sort everything out even on a Saturday. Reviewed on: 4th June 2018

good service and cheaper than anywhere else

My son has admiral for his car so i went with them to for my house insurance after shopping around they are the cheapest by far and the people on the phone are friendly. Reviewed on: 4th June 2018

Fantastic customer service

Always have dealt with my queries quickly and politely, and made sure I was completely happy with everything they have done Reviewed on: 4th June 2018

Great help with customer service rep

Well I asked for lots of different scenarios, added things on, asked for them to be taken off .. even I was getting frustrated with myself ! But the fab guy on the phone was very patient, very helpful and did it all for me. Fab customer service. Reviewed on: 4th June 2018

Top quality customer services

Renewals are simply as the quotes are competitive. No point in renewing with some cheaper companies they don’t have the infrastructure like Admiral Reviewed on: 4th June 2018

Admiral make ins easy

Rolling car and home insurance together was made very easy and staff phoned me nack when they promised to do so. 5 stars for customer service. Reviewed on: 4th June 2018

I find that Admiral are such a professional company. Always giving sound and secure advice. A totally open, honest, & transparent company. A pleasure doing business wit an outstanding company

Brilliant customer service and focus. A company who embeds customer focus in all areas off its business. Great focus on passion for delivery of the products they provide. Don’t miss out use Admiral. Reviewed on: 4th June 2018

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