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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11777 reviews)

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4.74

Based on 11,777 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, good price and offers everything you would need Reviewed on: 16th July 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11777)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

A helpful respected company

Luckily I haven't had to claim on my insurance, but the company is very helpful and well respected Reviewed on: 12th August 2022

Great insurance at affordable prices

Great company. Helpful customer services and broad range of insurance options available Reviewed on: 12th August 2022

Feel secure

Admiral are an efficient and friendly company. Nice to know in your darkest days that you are covered by people who care Reviewed on: 12th August 2022

Great service!

We’ve been with admiral for a few years now, any time we’ve needed to get in touch, their team have been lovely and made any changes and amendments easy and stress free :) Reviewed on: 12th August 2022

Professional no nonsense service polite and attentive staff

So many bad experiences on the phone with endless waiting but not in this case ..a pleasant surprise Reviewed on: 12th August 2022

Perfect

Great service and product at a fantastic price... 10/10 Reviewed on: 12th August 2022

Good premiums and good service

Happy with the good value premiums and customer service has been good whenever I've had reason to contact them. Reviewed on: 12th August 2022

Quick, efficient and reliable

No nonsense customer service they are quick and reliable and make sure to help with all enquiries. A recent claim I put in was dealt with immediately no problem at all. Reviewed on: 12th August 2022

Simply the best!

Great staff who help whenever necessary, what else could you want! Reviewed on: 12th August 2022

Useless provider

Had a leak, had full insurance cover, but when called to ask for help all we got was a plethora excuses, a pile of waffle and a swath of reasons why alternative where better options (ie fix it yourself) so no, absolutely a waste of money / policy. Going elsewhere on renewal. Reviewed on: 12th August 2022

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