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Al Rayan Bank: Savings reviews

3.65
Based on 58 reviews, last reviewed 13th Mar 2025
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
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3%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
31%

Latest highest rating:

5

Easy to operate fixed term accounts. Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening accou... Read more Reviewed on: 27th February 2025
Ian Bentley's avatar
Ian Bentley

Latest lowest rating:

1

Al rayan offers sharia complaint services but is not... Al rayan offers sharia complaint services but is not user friendly. The banking app is severely out dated and is hard to use and there products are co... Read more Reviewed on: 13th March 2025
Suleman Ahmad's avatar
Suleman Ahmad

About this product

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Al Rayan Bank Savings reviews (58)

Review of the Al Rayan Bank, Savings:

Excellent customer service

5
I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Reviewed on: 31st May 2023

My favourite bank

5
A good, reliable and efficient banking experience from Al Ryan. Customer service are quick to respond to any queries and always friendly and courteous. Their Easy Access accounts offer a good profit rate. Reviewed on: 17th March 2023

Consistently high interest rate on easy access savings

5
I use Al Rayan a lot and it’s a good online bank Reviewed on: 10th March 2023

Excellent

5
Often up with leading rates, by regular adjustments, usually outperforming many savings platforms. I have both Easy Access and a Fixed Rate Bond. I also like the ethical investment common to Sharia banking. Reviewed on: 10th March 2023

Excellent customer service

5
I have been with Al Rayan for a few years now and always find them helpful and reassuring. Nothing is too much trouble. Highly recommend. Reviewed on: 10th March 2023

Best bank for savings account

5
Choose this bank for your Halal Savings account Reviewed on: 6th March 2023

Great personal service

5
Al Rayan has always been great at keeping me advised and up to date .Their customer service is probably one of the best in the market. Reviewed on: 18th January 2023

Interesting Bank

5
I really like a bank that shares it's profit instead of assigning interest. I feel secure knowing that they abide by Sharia law even though I'm not Muslim. Reviewed on: 12th January 2023

shocking service

1
the senior management and the people who take the profits at the top should be embarrassed at what they put their staff through. the staff must have really thick skin to be dealing with complaints non stop, so, please let us not give them guys a hard time. what we should do is lodge complaints to the the banking and financial bodies in order to shut them down as clearly they are not providing the services they claim to do so. I won’t even mention what has been happening with me, I am just about to email the FCA and demand they investigate them. Reviewed on: 24th November 2022

Impossible to contact.

1
Opened account but could not access as it wanted user name and password that I had not been asked to provide. Requests to reset never answered. Spent 2 hours on phone - no answer. Am trying to close account and get my money back after 3 days!! Only way is to contact them by Mail Reviewed on: 28th September 2022

Useless customer service, crap online system

1
Shambolic bank who cant get their act togther with opening a new account. They may have competiative rates but it's no use if you can't open an account. Customer service is just a waste of time. Reviewed on: 29th May 2022

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