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AllClear: Travel insurance reviews

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4.85
Based on 5,794 reviews, last reviewed 18th Sep 2025
136800% increase in 5 star reviews
in the past 90 days
1200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

5 Star Experience with Gold Plus I got Covid on holiday & had to go to hospital. I didn't think to ring the Allclear line but went to hospital & paid for all the treatment I had. I th... Read more Reviewed on: 18th September 2025
Kate's avatar
Kate

Latest lowest rating:

2

expensive product and not for me atm expensive product and not for me atm Reviewed on: 12th September 2025
rodger h's avatar
rodger h
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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

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AllClear Travel insurance reviews (5794)

99% payment of all claims in 5 working days, not so.

1
I took out a Gold Plus policy with All Clear, unfortunately due to a medical emergency I had to cancel my holiday five weeks before we were due to fly. What All Clear don't tell you is that any claim you make is forwarded to a claims handling agency. I put my claim in almost 5 weeks ago and so far have had no response other that accepting receipt of my claim. All Clear are excellent at taking your money but extremely slow at resolving claims. They claim to pay a 99% of all claims within 5 working days, not so. Reviewed on: 3rd September 2024
Chaz C's avatar
Chaz C
Reply from AllClear Good afternoon, Thank you for taking the time to leave your review. I am sorry to hear that you have not yet received an update on the status of your claim. 99%+ is based on non-assistance claims approved for payment during May 2023 to May 2024 on AllClear branded policies only. 5 working day window commences when insurers have received all relevant information and documentation to confirm claims cover. As a company we are keen to reach out to our claims company for them to provide an update on your case and to gain a further insight into the delay experienced. We kindly ask that you please email us with your policy reference number, date of birth and postcode at [email protected] This will allow us to locate your policy and escalate the concerns raised to the claims team. Kind regards, Alicia Response date: 9th September 2024
AllClear Travel Insurance logo
AllClear

Prompt Attention

5
Clear instructions provided to make a claim. Claim dealt with promptly. Reviewed on: 3rd September 2024
Graham L's avatar
Graham L

Simplicity at its Best.

5
Simplicity at its Best, the operative made everything so easy and clear to renew this year's policy. Reviewed on: 3rd September 2024
Wattsy's avatar
Wattsy

Good quotes

5
Customer service was good, Listened carefully to my inquiry, and helped me get the right insurance to suit my medical condition will definitely recommend all clear to family and friends... Reviewed on: 2nd September 2024
Bonaventure FONTENELLE 's avatar
Bonaventure FONTENELLE

Hassle free specialist travel insurance provider.

5
Very easy to deal with and you can contact them quickly via phone, speaking to a "real" person.. Reviewed on: 1st September 2024
Scott M's avatar
Scott M

Everything was clearly displayed which I appreciated...

5
Everything was clearly displayed which I appreciated as I’m not that good with app so thank you. Reviewed on: 31st August 2024
Elle's avatar
Elle

Great for pre-existing conditions

5
I have several pre-existing medical conditions and All Clear have been able to insure my holidays for many years Reviewed on: 30th August 2024
Jane M's avatar
Jane M

Only good service.

5
Been with this provider for many years. Only good service, so far. Reviewed on: 30th August 2024
Peter M's avatar
Peter M

Questions answered with honesty and showed interesti...

5
Questions answered with honesty and showed interesting providing what was best for my circumstances Reviewed on: 28th August 2024
Raymond R's avatar
Raymond R

Great service

5
They insured me and my wife with an annual multi-trip policy when all other companies I contacted would not. Customer service is great - real people who answer the call promptly, friendly and helpful. No pushing into dealing with the policy online, and simple to update medical conditions. Thanks AllClear Reviewed on: 28th August 2024
Graham's avatar
Graham

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