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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.82 (1345 reviews)

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4.82

Based on 1,345 reviews, last reviewed 19th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Not bad for money good customer service Not bad for money good customer service Reviewed on: 5th September 2025

Latest lowest rating:

1

Allianz is probably the worst company i have ever de... Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggre... Read more Reviewed on: 19th November 2025

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1345)

Excellent Cover

This is my first year with Flow, but I hope it won't be my last! Reviewed on: 18th July 2023

Great price, great website

I like doing things online and discovered Flow when looking for a new insurer for my car. Easy to manage website and their prices are unbeatable. Add to that, they are underwritten by a very reputable company - LV= - so, what’s not to like!!! Reviewed on: 18th July 2023

Great Insurance

From the moment I was in contact , I was the easiest insurance I’ve ever taken out ! Competitive rate , but actually help , staff made everything plan sailing! I will be renewing so long as still competitive! Headache Free . Thank you Ray Reviewed on: 18th July 2023

Policy cancelled for fitting towbar

Insured car with Flow. Later fitted towbar, when I informed them they said they didn't insure modified cars and cancelled the policy. I have studied the policy document and there is no mention of this restriction. I now have to declare that I have had a policy cancelled which means some firms won't quote as it makes me look dodgy. Date of experience: 06 April 2023 Reviewed on: 7th April 2023

Abysmal customer support

Utterly ignorant customer support - genuinely hard to tell if they're human or bots Reviewed on: 22nd February 2023

Cancellation, rip-off

I cancelled my policy - which had 4 months to go. You do this online as it is an internet only insurance through Liverpool Victoria. It stated after fees I would receive a £38 refund. However it did not mention the amount in fees that it would charge. Either way I should be receiving £38 back. They have now stopped £40 out of my account which contradicts the online statement when I closed the account. Firstly they do not have a Customer service, this is only through email, which can be very long winded. How can they charge me £40 ( which was not stated) when I am cancelling my own account online, which should not incur any cost as it is online and self service. From my brief experience I could only imagine that a claim through these people would be hard work. Reviewed on: 4th February 2023

Great price for annual car insurance

Easy to use and cover for extras is mostly quoted as standard Reviewed on: 30th January 2023

Website out of date with information and useless customer service

All other car insurance companies have updated their sites with latest Car registrations from DVLA. Flow has still not updated their site after two days and still cannot get new car insured. Reviewed on: 1st November 2022

Customer first, every time

This company live and breathe customer service and any changes and improvements are always made with all customers in mind. The service team are second to none in their customer service despite being digital and alway deliver first in class service Reviewed on: 24th October 2022

Go with flow!

Very easy to sign up, competitive rates, access online where you can make alterations. Good comprehensive cover. Reviewed on: 17th October 2022

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