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ANNA: Business Account reviews

Name: Business Account
Rating: 4.81 (456 reviews)

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4.77

Based on 456 reviews, last reviewed 6th Feb 2026

3900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

I have 2 business accounts with Anna. I have 2 business accounts with Anna. The charges are reasonable , sometimes it is a bit clunky and not that intuitive but they always get back to you... Read more Reviewed on: 6th February 2026

Latest lowest rating:

1

ANNA cannot be trusted ANNA is a great idea but they cannot be trusted and does not comply with basic regulation and business ethics. They make misleading advertisements wit... Read more Reviewed on: 29th January 2026

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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

Are you an Anna customer? Leave your review on Smart Money People so customers like you can make better financial decisions.

ANNA Business Account reviews (456)

Review of the ANNA, Business Account:

Anna is amazing!

Anna is amazing! It is so intuitive, especially to a new business owner. It can take care of your taxes, with different pots and auto transfers. The expenses are almost enjoyable to use, adding receipts is as simple as forwarding the email or adding pic to the app chat! Support is handled as if you are chatting to a person, which I guess we might be I do t know! But all in all I 100% love it and would recommend it to any small business owner. May even be a good move for large businesses too! Just use Anna it’s what you need! Reviewed on: 3rd April 2024

10/10 customer service!

Such a wonderful service for new business owners! Their app is fantastic at talking you through the basics of starting a new business, assisting with invoicing and tax service help also. Amazing resources via the ANNA blogs as well. I don't think I could have began without the support from this team - the 24/7 chat has helped me exponentially. FABULUOUS SERVICE FROM ANNA. Thank you so much and we hope you get credit where it's due for all that you offer your customers. Reviewed on: 27th January 2025

Human touch

I liked the fact that in case their bot can't help, the real human being comes to rescue immediately Reviewed on: 27th January 2025

Fantastic experience banking with ANNA.

Fantastic experience banking with ANNA. Customer service is second to none. Reviewed on: 27th January 2025

An Exceptional Provider

ANNAs services have always been exceptional, from their customer service to their business admin tools such as VAT return filing, Corporation Tax, BookKeeping, etc! ANNA really does have it all, they have such an amazing support team in place which is available 24/7, always on hand to help with any payment queries, the interface is easy to use and understand - couldn’t praise them enough or recommend them enough Reviewed on: 27th January 2025

Customer experience team is very fast and efficient,...

Customer experience team is very fast and efficient, I get help at any time needed, they're also very nice and caring, it's amazing to see places like this that actually care about the customers Reviewed on: 27th January 2025

Positive all around experience had no negative.

Positive all around experience had no negative. Which is rear for a banking system, especially business accounts. Very easy interface. Reviewed on: 15th April 2024

Extremely customer centric.

Extremely customer centric. Tech platform is easily navigated and well designed. Team response times are prompt and efficient. Reviewed on: 11th April 2024

Great service excellent account for my small business

Great service excellent account for my small business Reviewed on: 10th April 2024

closed my account no info why and no help either

closed my account no info why and no help either Reviewed on: 9th April 2024

Anna it’s a great online banking always there when I...

Anna it’s a great online banking always there when I need help and have a question quality service Reviewed on: 6th April 2024

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