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ANNA: Business Account reviews

Name: Business Account
Rating: 4.72 (459 reviews)

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4.72

Based on 459 reviews, last reviewed 17th Feb 2026

4000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Simple, Fast, and Business-Friendly Very user-friendly platform with quick and easy transfers. It’s an excellent all-in-one solution for business needs at a reasonable price. I’ve alread... Read more Reviewed on: 13th February 2026

Latest lowest rating:

1

Anna Bank is the worst Bank I ever work with, guys p... Anna Bank is the worst Bank I ever work with, guys please do not deal with them - stay away from them, once they have stoped payment in 390k euros to ... Read more Reviewed on: 17th February 2026

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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (459)

Review of the ANNA, Business Account:

Excellent banking

I have been with Anna for around 4 months now and have no complaints. On the one occasion I had a query, it was resolved fully within a couple of minutes. I find their notifications very helpful and keep me on the straight and narrow!! I wouldn’t hesitate to recommend. Reviewed on: 11th January 2023

Incredible service

I have to say it's been a pleasure from the start. The service is incredible, replies within seconds, now you'll never find that anywhere else. Highly recommend Reviewed on: 2nd February 2023

Saves me SO much time and bother

Excellent 24/7 service with real humans. ANNA is smart, reliable and always one step ahead - other organisations should take notes and try and emulate. Reviewed on: 1st February 2023

Great platform and amazing assistance.

HMRC Making Tax Digital is quite a complex thing to do but Anna service really does make a difference. Let's hope the service continuous like it is. Amazing feedback and customer service assistance. Reviewed on: 31st January 2023

Best business Account

Anytime I need any help “Anna” are more than eager to help. Today I asked for help with proving funds for a cover letter needed for my Morgage. They had it sorted in no time and even did more than I asked for. Absolutely incredible. Reviewed on: 31st January 2023

Outstanding

Superb new bank. Customer service is out of this world. They respond immediately and are extremely knowledgeable. The App is out of this world. Best business bank I’ve ever dealt with. Reviewed on: 30th January 2023

Review for verification

Reviewed of Opening business account Reviewed on: 26th January 2023

Modern, innovative and friendly bank!

I’ve been with ANNA for around three years. They are clearly passionate about their work and very helpful, no matter what time of day or night. I’ve messaged them tonight in fact and they’re instantly there with a friendly hello. Their charges are very reasonable and the app is smooth to use. For smaller companies I don’t think you can beat them for supportiveness and willingness to solve issues. They work hard and I’d love to see that passion rewarded. Good luck ANNA team! Reviewed on: 26th January 2023

Simplifying Making Tax Digital for VAT

I am neither a businessman nor an accountant, but have an investment that requires a simple VAT return. Historically I used the HMRC online system; the move to MtD completely baffled me and has been a significant worry. ANNA have been fantastic in their responsivness and advice and their VAT filing system is a perfect match for my needs. The team at ANNA not only solved my problem, but have lifted a longstanding worry. Reviewed on: 26th January 2023

ANNA MONEY IS A FRAUD COMPANY

Anna Money STOLE OUR MONEY!!!. Our UK business has been defrauded for well over £22,330.14. Our account has been verified, in good standing and our turnover with Anna has been well over £200000 before all of a sudden Anna closes our account. Without any notification, without any previous discussion, without any legal basis to do so, we find our account suspended few days ago, just like that. We used Anna on a daily basis to receive payment and pay our employees in UK and we had incoming transactions of thousands of pounds that we're blocked by ANNA when they closed our account. We contacted several times Anna support and we received the following reply: "Per our previous conversation, we are restricted from discussing the details of your suspended account". Another reply: "The law occasionally requires us to suspend an account and financial regulations prohibit us from discussing the details"....really? So I shall understand that anyone can suspend an account because the law requires them??? really? Why different companies don't suspend accounts like that? We work with Revolut, Wise, Monzo, Monense and others for a long time and never got suspended and law requires only you to do that? What kind of pathetic excuse is that? Because we're losing thousands of pounds everyday and because of their lack of transparency (and communication), we will file a police complaint, a Financial Ombudsman complaint and we will spread the whole wide web with reviews of this company and how they scammed us, so the message will spread throughout the financial world and businesses will stop using this SCAM Company. If anyone from Trustpilot or any company requires additional documents, we can provide all screenshots of the conversations we had with ANNA support, how literally they refuse any dialog and also bank statements exactly displaying the amount ANNA has illegally kept, without any notification. I friendly advise anyone to stay away from this company!!!! Reviewed on: 26th January 2023

Very unique and professional team

I am happy with ANNA, their staff attend to customer promptly, they provide different services one needs to run a business account. Reviewed on: 26th January 2023

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