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Atom Bank: Savings reviews

4.91
Based on 5,186 reviews, last reviewed 20th Mar 2026
54000% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Basic straightforward banking. Recommended Decent interest rates, had an issue opening the app on mobile phone but customer service resolved it. Nice app. Reviewed on: 20th March 2026
Nick C's avatar
Nick C

Latest lowest rating:

1

Poor value compared to other savings providers We have a number of savings accounts. Atom bank has been the worst by far in terms of offering one rate and then dropping the rate. Do not recommend Reviewed on: 9th March 2026
Catherine R's avatar
Catherine R

About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

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Atom Bank Savings reviews (5186)

No hassle saving

4
It was easy to open the account and the phone app is very good. Communication is excellent and good rates. Reviewed on: 16th April 2025

A1 customer service.

5
Answered all my questions quickly and professionally. Felt I was understood at all times that this times. Reviewed on: 16th April 2025

Difficult to rate, as so far, everything has been good

4
It is hard to rate your service, simply because everything has worked well so far, so I have not had to use your customer service at all. Hopefully all will be well at the maturity of my account. Reviewed on: 16th April 2025

Excellent app,products and customer service.

5
Excellent app,products and customer service.Alwaus a positive experience. Reviewed on: 16th April 2025

Good rates

4
Good rates and relatively easy to do for tech savvy. Reviewed on: 16th April 2025

I've had an outstanding experience with Atom bank.

5
I've had an outstanding experience with Atom bank. Their customer service is consistently friendly, efficient, and genuinely helpful. The mobile app is user-friendly, with smooth navigation and excellent features that make managing my finances effortless. Transactions are processed quickly, and I’ve never had an issue with delays. I particularly appreciate Atom's clear communication and I feel confident and secure in my banking. I highly recommend Atom bank to anyone seeking reliable and trustworthy financial services. Reviewed on: 16th April 2025

The big 4 really do need to learn.

5
Just fabulous in every respect. Rates, service, call handling and fab app. Reviewed on: 16th April 2025

App is very good and information from is very good

5
App is very good and information from is very good Reviewed on: 16th April 2025

Atom is the BOMB

5
Easy to use, questions answered promptly, great interest rate and fantastic customer support. Reviewed on: 16th April 2025

I feel that I, and my money, are safe with Atom.

5
I feel that I, and my money, are safe with Atom. Clear and effective communication. Great product options, easy to understand. First class customer service based in uk. Reviewed on: 16th April 2025

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