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Atom Bank: Savings reviews

4.81
Based on 5,214 reviews, last reviewed 3rd Sep 2026
93% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Atomic savings provider The App is so easy to use. The communication, when savings are coming to maturity, with options so simple to execute. Reviewed on: 3rd September 2026
Mark A's avatar
Mark A

Latest lowest rating:

1

phone stolen . Atom lethargic in their response I had my phone stolen . While Barclays acted like lightning to secure my accounts. Atom was slow ,uninterested and not clear with the explanations of ... Read more Reviewed on: 24th June 2026
George A's avatar
George A

About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

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Atom Bank Savings reviews (5214)

Up and Atom!

5
It was easy to set up an account and use the app. The interest rate on the fixed rate savings account was competitive at the time. Although the bank doesn’t have physical branches it is possible to actually speak to someone on the phone. When I have phoned with an enquiry I was helped very quickly. Reviewed on: 16th April 2025

Great service with efficient staff.

5
Great service with efficient staff and good interest rates on savings. Reviewed on: 16th April 2025

Customer services

5
When I had to ring customer services as I was locked out of my account they were very helpful. The only downside is your Face ID doesn’t always work well. Reviewed on: 16th April 2025

Only just joined purely based on their APR.

5
Only just joined purely based on their APR.....BEST I could find. Love their app,clear and easy to use. Reviewed on: 16th April 2025

Easy app to use a very competitive rate of interest...

5
Easy app to use a very competitive rate of interest couldn't be more happy Reviewed on: 16th April 2025

Easiest Online App Ever

5
Everything done Online but made so easy that even this Techi Phobe found it so simple. So far so Good , very pleased with Atom. Reviewed on: 16th April 2025

Good rates and products.

5
Good rates and products. Decent range and monthly or yearly interest usually available. Easy open and maturity options Reviewed on: 16th April 2025

Competitive savings rates within an easy to apply pr...

4
Competitive savings rates within an easy to apply process and application. Reviewed on: 16th April 2025

The app is very easy to use.

4
The app is very easy to use. The products are good but the higher rate savings account can be a bit better and not have a penalty if a withdrawal is made in that month Reviewed on: 16th April 2025

Customer service department is brilliant once last y...

4
Customer service department is brilliant once last year we could not access my accounts via voice passcode so we had ring few times to customer service they were very patient with us and they explained few different ideas to get round and eventually it worked. Reviewed on: 16th April 2025

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