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Atom Bank: Savings reviews

Name: Savings
Rating: 4.9 (4806 reviews)

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4.92

Based on 4,806 reviews, last reviewed 14th Feb 2026

9950% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Competitive Interest Rates The account was easy to open, the interest rate offered was market leading and the app is very user friendly. Reviewed on: 14th February 2026

Latest lowest rating:

1

Disappointing Since opening this account the attractive headline ‘come open an account’ with us interest rate has done down three times. Not ideal! I am in the proc... Read more Reviewed on: 11th February 2026

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About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

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Atom Bank Savings reviews (4806)

Impossible!

Totally impossible to open an account, they blame TransUnion, TransUnion blame Atom and it goes on Reviewed on: 11th January 2023

Attaboy Atom

Scientists took ages to split the atom but it took me minutes to sign up to Atom - thanks for making it so easy. Reviewed on: 11th January 2023

Easy, quick set up. Great rates.

No problems, like the user experience and very competitive rates that move quickly with market changes. Reviewed on: 5th November 2022

Excellent Bank

Easy to use and great interest rates. Great service with Full information of the interest rates and products etc. Reviewed on: 26th September 2022

Paying in is easy, getting money out is not.

Opening an account with a large sum was a breeze. However Atom are 3 weeks overdue with an interest payment. I have told them that they are in breach of contract and to refund the account. No sign at all that they are capable of fixing the problem. Many chats, emails and phione calls later and still no payment. Atom hang on to your money, beware.! Also notice that Atom is no longer responding to poor reviews. They gave that up 4 years ago. I am a 75 yo pensioner who relies on interest to survive. Atom must be paying people to write 5* reviews, or maybe they are only 5* for paying in money. Paying out is zero stars. If you are in the same predicament as me please complain to Atom's CEO - Mark Mullen. Reviewed on: 13th September 2022

easy to set up and run

great bank, no hassles once set up and brilliant rates for savers Reviewed on: 22nd July 2022

Problem free and reliable

Having held several saver accounts with Atom I have never has a moments trouble opening, closing or transferring funds both in and out. I have now opened an instant saver which is working seamlessly. Reviewed on: 11th June 2022

Trash

Competitive fixed rates but when it came time to withdraw my funds, all of a sudden their authorisation methods don't work. Getting through to the customer care team was absolute hell, like they literally make it impossible for you when your money matures. I have since had 2 fixed bond accounts with different banks and have never experienced such a thing - only seamless transactions. I don't recommend Atom and very disappointed that a modern company like this could treat their customers this way. Reviewed on: 1st June 2022

Excellent friendly service

Great rates and excellent telephone service, I got a little mixed up with my computer skills but one telephone call found a very polite friendly and helpful young lady who quickly solved all my problems , Thank You very much .. Reviewed on: 13th May 2022

A totally inflexible bank

My wife and I were in the process of a house purchase when she sadly passed away. Some of the funds needed to complete this purchase are now tied up in private. I therefore requested they allow me to close my fixed saver early in order to complete the purchase. Atom refused this request stating that I would not suffer hardship by not proceed ING with the purchase. In such circumstances other banks I feel would be more flexible but Atom. Life throws out the unexpected avoid Atom if you do not wish to chance being in a situation like the one I now find myself in. Reviewed on: 9th May 2022

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