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Avanti Travel Insurance: Travel insurance reviews

View other Avanti Travel Insurance products
4.74
Based on 1,625 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Avanti comprehensive annual multi-trip travel insur... Avanti comprehensive annual multi-trip travel insurance gives excellent cover for up to 35 days a trip and max total 183 days a year.There is ability... Read more Reviewed on: 5th September 2025
Anthony Haddon-Cave's avatar
Anthony Haddon-Cave

Latest lowest rating:

1

We had 2 hold rings a special Onyx & A heart Ruby st... We had 2 hold rings a special Onyx & A heart Ruby stolen from our suitcase on the flight from Rhodes Airport to Norwich. BEWARE as it's not something ... Read more Reviewed on: 5th November 2024
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Pauline S
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About this product

Avanti travel insurance is available for single trips and annual multi trips.

You can apply for an Avanti travel insurance policy via the website or by calling and you can manage your policy online. The Deluxe policy provides enhanced protection including up to £7,500 cancellation cover and unlimited medical expenses.

Avanti travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Avanti before, you can also leave a review and share your experience.

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Avanti Travel Insurance Travel insurance reviews (1625)

Had Cruise Cover and Covid Cover

1
Had Cruise Cover and Covid Cover within my policy. Once we got to Barcelona I was refused boarding on to the ship as they tested for Covid and I was positive. Avanti are refusing to pay my claim so current dealing with the Insurance Ombudsman. Be very careful to check that the cover you think you have is the cover you actually do have. Reviewed on: 21st June 2022
Tyna Campbell's avatar
Tyna Campbell

No response to claim received by Avanti 13 April 2022

1
My claim was sent recorded delivery. Since then I have chased by email (no one answers the phone) and had two apparently unconnected emails asking for the same information. When I reply I get the automatic response which has increased over the two months from 7 days, to 14, to 21 and now 31 days. Their excuse of course is a 'surge' in claims. I wonder if they ever paid out on time! Reviewed on: 20th June 2022
Anne Matthews's avatar
Anne Matthews

Very Poor Service

1
We paid over £1000 for our cruise insurance cover as my husband had medical conditions. Everything was superb when I was taking out the insurance, but unfortunately we had to make a claim and I have now been waiting since 23rd March for contact re our claim (which was for the relatively small amount of around $200). I have tried phoning on at least 4 occasions, holding on for anything up to 15/20 minutes and have still not had an update or settlement. Would certainly not recommend based on my experience. Reviewed on: 17th May 2022
Margo's avatar
Margo

24hr emergency medical helpline

1
The only part of the title that is true, is that it is 24hr, be prepared to organise everything yourself Reviewed on: 5th May 2022
aJR's avatar
aJR

Still waiting

1
Dreadful company. Still waiting to hear about my claim since March. No communication and don't try ringing.. They rarely answer emails and if they do they are generated Reviewed on: 1st May 2022
Jacqueline Phillips's avatar
Jacqueline Phillips

Dreadful company

1
Avanti earns many favourable reviews for their insurance offer and the ease of setting up insurance. They're not so great if you need to make a claim. Five months after I was unable to go on holiday because I hurt my back (not a pre-exisiting condition), I am still trying to resolve my claim. I have spent hours waiting in queues on the phone, sent emails and letters by recorded delivery, and received no response. Eventually my claim was rejected because, they said my GP had prescribed pain relief for my back, and therefore it must have been a pre-existing condition! In fact, no pain relief was prescribed, but even if it had been, how on earth does that make it a pre-existing condition? Interestingly, my husband's associated claim was paid in January. As soon as my claim is settled, I will be cancelling my annual policy. Reviewed on: 30th March 2022
Ann Southwick's avatar
Ann Southwick

AVOID!!!!

1
Lost my laptop, reported to police got everything, made a claim which by their policy takes up to 10 working days, BIG LIE!!! it took nearly 2 months to get the dismissal, don't waste your time/money with them, they wont help you, in a case you need them. AVOID!!!!! Reviewed on: 18th March 2022
Real SV2's avatar
Real SV2

Will avoid paying out at all costs

1
We had travel insurance with Avanti and have only ever tried to make one claim for theft of a bag of items from a vehicle. This theft took place while I was resting in the vehicle and my partner was cooking food within 2 meters of the vehicle. Avanti have rejected this claim on the grounds that the vehicle was "Unattended" despite both myself and my partner being present. We are currently taking Avanti to the Ombudsman. All I can say to everyone looking to use Avanti Travel Insurance is they will do their best to wriggle out of any responsibility they have to pay. Reviewed on: 15th March 2022
Luke Petersen's avatar
Luke Petersen

Steve66

5
I have used this company in the past and have found them very competitive with their pricing. At the time of taking out my annual cover they were the only company offering COVID 19 cover plus they offer 15 months cover for the price of 12. They are the leading company in this area and that is why they get my vote Reviewed on: 13th October 2021
Steve Howes's avatar
Steve Howes

Very easy company to buy travel insurance from

4
my wife, her friend and I all bought travel insurance from Avanti on the same day for our various travels , at very competitive prices! Very easy website to navigate for your requirements . Reviewed on: 9th October 2021
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Tony Ingleton

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