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Aviva: Car Insurance reviews

3.65
Based on 512 reviews, last reviewed 20th Jan 2025
96% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024
SimonR's avatar
SimonR

Latest lowest rating:

1

Aviva is a scam insurance. Aviva is a scam insurance. If you can live them, do it as quickly as possible. They said I was involved in car accident, while I wasn't. Then they clo... Read more Reviewed on: 20th January 2025
Rita M's avatar
Rita M

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (512)

Excellent Service

5
Fair prices, good customer service and most of all, of anything does go wrong, which it can with any company, I can honestly say in my experience, they go out of the their way to put things right. This is why I rate them above others. Reviewed on: 7th July 2019

Help when I needed it most

5
Vicim of an RTA which ked to car being written off. Great work from Aviva team to ensure we were looked after every step of the way. Have since taken out both home and travel insurance with them Reviewed on: 6th July 2019

GReat

5
Great service and prices. The cover is extensive Reviewed on: 6th July 2019

Quick and good value, but not on comparison websites.

4
Good insurance company with fair prices and friendly staff. Reviewed on: 6th July 2019

reliable

4
Aviva is reliable. I don't like how they put the price up each year for no reason tho. However, they are okay with me ending my policy and signing up as a new customer to get a better price each year. Reviewed on: 6th July 2019

clear insurance policy, just what I needed

5
I need a competitive insurance company who will give me the cover `i need, protecting my no claims. and giving me good customer service Aviva ticks all my boxes, really helpful, really clear, really quick and great website for adding extras I needed. Reviewed on: 6th July 2019

Worth a recommendation

5
Process was quick and hassle-free. Customer service is decent. Reviewed on: 6th July 2019

Good all round

4
Always had a good experience dealing with Aviva Reviewed on: 5th July 2019

Never had cause to complain.

5
As mentioned, never a cause to complain. My husband and I have many insurance policies with Aviva, including life insurance. Would always highly recommend. Reviewed on: 5th July 2019

All good

4
No problems so far. Customer service seems fine Reviewed on: 4th July 2019

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