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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.7 (556 reviews)

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3.70

Based on 556 reviews, last reviewed 17th Apr 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Very good insurance, although having to pay for extr... Very good insurance, although having to pay for extras wasn't great. The rest was a pleasure, including their carbon offseting scheme. Reviewed on: 17th April 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (556)

Motor claim

I made a claim with aviva my car was a total loss after hitting the central reservation - within 48 hours I had money in my account to buy a new car ! This was amazing for me because I need a car for work as there is no public transport from where I live Reviewed on: 20th July 2018

Just a great of allrounder

Just does things right and makes you feel right Reviewed on: 20th July 2018

Cheap and cheerful

Price was unbeatable and customer service has been great thus far! No complains here Reviewed on: 19th July 2018

Good customer service

Easy to contact, by phone and online, sorted issues out quite quickly. Price reasonable. Reviewed on: 19th July 2018

Reasonably priced insurance for young drivers.

I'm insured on my dad's car with Aviva. I've only been driving for a year but the insurance quote was competitive, didn't require a black box and insured me on a lease car, when other companies wouldn't. Reviewed on: 18th July 2018

Professional and no hassle

Renewal of car insurance multi car quick phonecall to confirm online quote, easy to understand with jargon. Reviewed on: 18th July 2018

Great product good price

After a price comparison decided to go with Aviva. Love the my aviva online too. Reviewed on: 18th July 2018

Great customer service

I have been using Aviva for the last 3 years and I have so far been very happy with the service I have received. customer service has always been great when speaking on the phone and was very please to receive a discount on my renewal from using the "Aviva driver app". Reviewed on: 18th July 2018

Fantastic Service quick response

After a minor accident I can honestly say Aviva were amazing everything was clear and quick they processed my claim after I completed some forms online and it was so easy they emailed to keep me updated and were very helpful when I had questions Reviewed on: 17th July 2018

All 5* reviews are clearly fake

They are flooded with 5* reviews within 2 days, the rest are real 1* reviews. Clearly fake. Reviewed on: 10th July 2018

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