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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.63 (560 reviews)

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3.63

Based on 560 reviews, last reviewed 17th May 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

4

I had purchased car insurance from this company for... I had purchased car insurance from this company for over 5 years,duiing which time I was involved in two accidents caused by other parties.I was gener... Read more Reviewed on: 8th May 2026

Latest lowest rating:

2

Amazing premiums, but a reason for it I assumed, perhaps incorrectly, that being with Aviva Zero would mean being with one of the reputable insurers and therefore quite a decent and easy e... Read more Reviewed on: 17th May 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (560)

satisfied

Offered me the cheapest price on the market and I have had mo complaints. My renewal is due and they are saving me more money this year also Reviewed on: 7th August 2018

Review

Great service and communication always. Reviewed on: 24th July 2018

Amazing

there help you whether a crisis or quote Reviewed on: 23rd July 2018

Perfect

No complaints, good price and good service Reviewed on: 22nd July 2018

Motor claim

I made a claim with aviva my car was a total loss after hitting the central reservation - within 48 hours I had money in my account to buy a new car ! This was amazing for me because I need a car for work as there is no public transport from where I live Reviewed on: 20th July 2018

Just a great of allrounder

Just does things right and makes you feel right Reviewed on: 20th July 2018

Cheap and cheerful

Price was unbeatable and customer service has been great thus far! No complains here Reviewed on: 19th July 2018

Good customer service

Easy to contact, by phone and online, sorted issues out quite quickly. Price reasonable. Reviewed on: 19th July 2018

Reasonably priced insurance for young drivers.

I'm insured on my dad's car with Aviva. I've only been driving for a year but the insurance quote was competitive, didn't require a black box and insured me on a lease car, when other companies wouldn't. Reviewed on: 18th July 2018

Professional and no hassle

Renewal of car insurance multi car quick phonecall to confirm online quote, easy to understand with jargon. Reviewed on: 18th July 2018

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