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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.79 (514 reviews)

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3.59

Based on 514 reviews, last reviewed 23rd Feb 2025

100% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (514)

Good renewal quote

It is time for me to renew my car insurance, and as usual I get a quote from my existing supplier. I always do my shopping, since as today, in my opinion, there is zero differentiation between them; they are commodities. Going always to the cheapest makes sense. However, this time I was impressed to see that my current supplier, Aviva, increased my insurance by an amount that keeps it being the best price... I knew the price would go up, insurance costs have gone up this year, but I was expecting to get hit with a big raise and having to change... It is refreshing to see an insurance firm that does not play the game of "quote a big raise in the renewal, and hope the customer renews blindly"... I was pretty pleased by that! Reviewed on: 29th September 2017

Good quality cover at reasonable prices

For your every-day Joe, Aviva is the best place to be. Their service is top-notch, claims service is fair and understanding & the premiums are affordable. Plus their name is one of the most trusted in the UK. It's a win-win. Reviewed on: 28th September 2017

Good company

Good value and customer satisfaction Reviewed on: 26th September 2017

Welcoming, helpful staff

I have had Aviva car insurance for almost 3 years. They are always friendly and helpful and when I have had changes to make, they update their records quickly! Reviewed on: 26th September 2017

Car insurance

Excellent service and good product Reviewed on: 25th September 2017

ONLINE TRANSPARANCY AND FEXIBILTY

I REALLY LIKE AVIVA'S WEBSITE WITH THE CAPABALITY TO CHECK OUT THE PREMIUM COSTS INSTANTLY WITH THE POSSIBILITY TO AMEND, ADD OR DEDUCT VARIOUS OPTIONS AVAILABLE, GIVING AN INSTANT PREMIUM QUOTE TO EITHER ACCEPT OR GO BACK AND LOOK AT WHAT THE PREMIUMS WOULD BE WITH CHANGES TO MY REQUIREMENTS. BRILLIANT AS WELL AS BEING VERY COMPETATIVE IN THE MARKET. I AM AWARE THAT SOME INSURANCE COMPANIES PENALISE ONE FOR A SPEEDING OFFENCE WHICH ONLY ATTRACTED THE CHOICE TO GO ON A SPEED AWARENESS COURSE. WHEN CONTACTING AVIVA, THEY ADVISED THERE WOULD BE NO INCREASE OF PREMIUM AS THEY FELT THAT AFTER BEING ON SUCH A COURSE IT CONTRIBUTED TO BEING A BETTER DRIVER. Reviewed on: 25th September 2017

Increase at renewal for no reason

I have been with Aviva for about 3 years and stayed with them because the amount they increased each year was negligible but this year they increased by a lot for no apparent reason so I reluctantly left them. I had a choice of a lot of companies who would insure me at the price I paid the previous year so I went with one of them Reviewed on: 22nd September 2017

car insurance

Generally their rates are unbeatable, particularly if you have house insurance with them too. Reviewed on: 21st September 2017

Brill insurance

I've been driving for just over 2 years and as a new driver my car insurance is a pain to get as it costs so much. Aviva however offered me a great deal with a no claims bonus that suited me, who is a full time student as well, very well. I'd recommend this insurance company especially for car insurance as it overs cheap and reliable cover. Reviewed on: 14th September 2017

Aviva! A fast, reliable service for anyone!

With such a simple and efficient service anyone could arrange their insurance with Aviva! Not to mention the fair prices, maybe you will find cheaper quotes elsewhere however it's worth the extra penny to deal with a reputable and trustworthy company like Aviva. Drive on people! Reviewed on: 12th September 2017

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