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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.63 (560 reviews)

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3.63

Based on 560 reviews, last reviewed 17th May 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

4

I had purchased car insurance from this company for... I had purchased car insurance from this company for over 5 years,duiing which time I was involved in two accidents caused by other parties.I was gener... Read more Reviewed on: 8th May 2026

Latest lowest rating:

2

Amazing premiums, but a reason for it I assumed, perhaps incorrectly, that being with Aviva Zero would mean being with one of the reputable insurers and therefore quite a decent and easy e... Read more Reviewed on: 17th May 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (560)

Brilliant

We had a fantastic experience with Aviva. After being in an accident in our car they sorted out a courtesy car and all the necessary arrangements to get our family back on the road again. I would highly recommend their helpful service Reviewed on: 23rd September 2018

Too much increase in price

I never had to make a claim so can’t comment on service but when it was renewal time the quote was much higher than the original so I opted for a new provider! Reviewed on: 23rd September 2018

Husband trashed front of car

All sorted and paid for with no fuss or bother. The only company I've ever stayed with beyond renewal. Reviewed on: 23rd September 2018

Car Insurance...competitive prices

Easy to renew and competitively priced. Reviewed on: 23rd September 2018

Great insurer

Great price and customer service was always excellence when I needed it! Reviewed on: 22nd September 2018

Very good, very easy

A good experience with Aviva car insurance. Efficient staff. Reviewed on: 21st September 2018

Faultless

Good value, settled a claim quickly and trouble free. Reviewed on: 21st September 2018

Easy to sign up

Easy to sign up, can't comment fully as we never had to claim and in my opinion that is the true measure of an insurance company. Reviewed on: 21st September 2018

Excellent Value For Money

Great service, very straightforward to apply and best of all a cheaper deal then offered by any other company. Reviewed on: 21st September 2018

Aviva offers competitive prices

Flexible and competitive price for my car insurance. They get the best possible prices for the market place. Reviewed on: 20th September 2018

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