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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.7 (553 reviews)

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3.70

Based on 553 reviews, last reviewed 20th Feb 2026

95% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Car insurance reviews (553)

Highly recommended insurance

Excellent insurer that does not charge you for any changes to your insurance schedule as they allow you to sign in and change your car details yourself without hidden fees. This is excellent. Reviewed on: 23rd September 2018

Good value

Good value insurance when coupled with a cashback site. Very easy to set up. Reviewed on: 23rd September 2018

So easy

We have most of our insurances with Aviva and when we booked a last minute trip to France adding the European cover was a doddle and reasonably priced. Reviewed on: 23rd September 2018

Brilliant

We had a fantastic experience with Aviva. After being in an accident in our car they sorted out a courtesy car and all the necessary arrangements to get our family back on the road again. I would highly recommend their helpful service Reviewed on: 23rd September 2018

Too much increase in price

I never had to make a claim so can’t comment on service but when it was renewal time the quote was much higher than the original so I opted for a new provider! Reviewed on: 23rd September 2018

Husband trashed front of car

All sorted and paid for with no fuss or bother. The only company I've ever stayed with beyond renewal. Reviewed on: 23rd September 2018

Car Insurance...competitive prices

Easy to renew and competitively priced. Reviewed on: 23rd September 2018

Great insurer

Great price and customer service was always excellence when I needed it! Reviewed on: 22nd September 2018

Very good, very easy

A good experience with Aviva car insurance. Efficient staff. Reviewed on: 21st September 2018

Faultless

Good value, settled a claim quickly and trouble free. Reviewed on: 21st September 2018

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