Write a review

Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.8 (513 reviews)

View other Aviva products

3.64

Based on 513 reviews, last reviewed 6th Feb 2025

98% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

True story about Aviva car insurance Hi everyone, I just want to tell everyone a small part of the truth about the website Go Compare and Aviva I got a quote from Go Compare and went to A... Read more Reviewed on: 6th February 2025

Read all reviews See your review

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (513)

Review of the Aviva, Car Insurance:

Had a new policy with them last year, ran like clock...

Had a new policy with them last year, ran like clockwork, ncb checked, sent paperwork as i am a bit old fashioned. Best part their renewal was one of the cheapest I found,so no need to change company, first time ever. You can reach them on the phone too. Reviewed on: 25th August 2024

Excellent AVIVA car insurance and pension services

I have been with AVIVA car insurance for several years. It provides great value for money, excellent services. I also have got my pension plan with AVIVA for many years, and I have never been disappointed with the services. I would highly recommend AVIVA to friends, relatives and colleagues. Reviewed on: 23rd August 2024

Easy to set up, clear information and a competitive...

Easy to set up, clear information and a competitive rate. Reviewed on: 23rd August 2024

Managed to get a much better deal via comparison site.

Managed to get a much better deal via comparison site. Same deal was available elsewhere at almost double the price! Same company! Reviewed on: 23rd August 2024

Poor customer experience and value for money

Poor customer experience and value for money Reviewed on: 23rd August 2024

Car insurance.

I have not needed to claim but taking out the policy was easy on line and not to expensive good value for money. Reviewed on: 23rd August 2024

Received a competitive quote.

Received a competitive quote. Can access all my documents through an easy to use app. Reviewed on: 23rd August 2024

Aviva Car insurance? Not for new cars owners...

Aviva Car insurance is not adequate for new cars owners. Even in the fully comprehensive insurance package, they have an extra excess fee in case you would like to take your brand new car into an unlisted repairer (unapproved by Aviva). But this is deceiving. It is no guarantee you will get the repair costs refunded. Even if you want to take your brand new car, still under warranty, to the Make of your car for repairs to avoid voiding the warranty, Aviva sets its right to not agree to such repairs. Reviewed on: 23rd August 2024

Everything is so easy with them ,

Everything is so easy with them , nothing is beyond trouble . Really friendly Reviewed on: 23rd August 2024

Comprehensive cover at a good price..

Comprehensive cover with few exclusions at a good price. Similar large companies with policies offering the same cover appear to be more expensive in comparison. Reviewed on: 23rd August 2024

repeatedly bombarded by texts and calls

after a car accident where no-one was injured I was bombarded by phone calls weekly to ask me to make a false claim for whiplash. Aviva published my personal details and said the only way to stop them was to make FALSE claim!!!! No wonder our insurance is high if they encourage us to lie. I reported it to the police who cant be bothered with such trivialities. Reviewed on: 23rd August 2024

Do you have a different Aviva product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Motorbike Insurance
from Admiral 4.48 from 6 reviews
Static Caravan Insurance
from Eversure 0.00 from 0 reviews
Van Insurance
from Swinton Insurance 1.00 from 9 reviews

There's still more to see!

Aviva has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub