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Aviva: Pension reviews

Name: Pension
Rating: 2.03 (182 reviews)

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1.97

Based on 182 reviews, last reviewed 22nd Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

18%

68%

Latest highest rating:

4

old fashioned processes Good company but some old fashioned processes (need to download and print off forms and then send them in the post). Very limited functionality on the... Read more Reviewed on: 7th September 2025

Latest lowest rating:

1

Incredibly slow & frustrating to deal with I have been trying to cash in a small pension for over two months. The initial international call took over an hour during which it felt like they we... Read more Reviewed on: 22nd December 2025

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About this product

Aviva offer a self-invested personal pension (SIPP).

There are five ways to invest in the Aviva SIPP. You can decide between the Universal Retirement Fund, a ready-made fund or choose an option from a fund shortlist provided by experts. You can also build your own portfolio or buy and sell shares and investments.

Aviva pension reviews share what it's like to have this pension. If you've used Aviva before, you can also leave your own review.

Aviva Pension reviews (182)

Review of the Aviva, Pension:

Still Waiting For My Late Fathers Money 3 Years Later After His Death !

My Late Father Mr Anthony James Wilcox Died On 5 June 2019 He Had An Investment With Aviva - At The Time Of His Death It Was £6.000 - Me His Daughter & Executor Of My Late Fathers Estate Has Been In Constant Battle With This Shabby Excuse Of A Company For Them To Pay Out His Money - It Is Now March 2022 & Im STILL WAITING Nearly 3 YEARS AFTER HIS DEATH ! I Have Even Hired A Solicitor At The Familys Expense To Get My Late Fathers Money Back But To NO Avail - This Back Street Shabby Excuse Of A Company Has Done NOTHING But Make Excuses Since 2019 - Even Blaming It On Covid ! Where As My FATHER DIED WAY BEFORE COVID BEGAN ! Absolutely Disgusting & All The While They Are Dragging Their Feet In NOT PAYING WHAT IS RIGHTLY OUR FAMILY MONEY My Late Fathers Investment Is LOSING Money ! I Was Always Made To Believe ANYONE WITH HOLDING MONEY THAT IS NOT RIGHTLY THEIRS CONSTITUTES THEFT ! AVOID This Shabby Back Street Company At ALL COSTS - Go To A More REPUTABLE HONEST COMPANY That Pays Out Within Weeks Of A Person DEATH ! & NOT 3 YEARS LATER & STILL WAITING ! This Company Should Be Struck Off & Be Made To Cease Trading - I Am Now Carrying On This Battle With Aviva By Contacting My Local MP Who I Shall Inform Him Of Everything That Aviva Has Put My Family Through In The Last 3 Years & Get Back ALL The Money That Is Right Fully Ours My Advice If You Have An Investment With This Dire Company Then Cash It In NOW Because If Anything Happens To You - Your Family Will Have The Same Battle My Family Are Through 3 Years On Reviewed on: 2nd March 2022

responsive helpful understanding

business was conducted without fuss,and had great one on one interaction Reviewed on: 18th September 2022

pension has lost 50k how can this happen and nobody is made accountable this is my pension. yet they still charge me admin cost to reduce my income

bad news think i will end up getting less out than i have paid in Reviewed on: 16th September 2022

Pension loos

If you want to loose £10 000 in three months this is the company for you.Daylight robbery At least Dick Turpin would have worn a mask CYFIAWNDER A DDAW GYDA AMSER JUSTICE WILL COME WITH TIME . Reviewed on: 11th September 2022

The company that does not listen or respond

My UK tax code was changed this year in my favour. I was also advised by HMRC that they had notified Aviva twice since May 2022 with the new code. After contacting Aviva several times over the past two months all they say is that they have not been notified by HMRC and that the original code still applies. Reviewed on: 6th September 2022

Shocking, app and web portal

Shocking company dreadful performance, and app and web portal thats nothing short of a glorifying advertising scam to get you to buy more of their products Reviewed on: 5th September 2022

Poor performance and playing on fancy web site

Aviva have lost over 25 percent of my pension in two years and predict more. Throwing good money after bad they still tske same fees I’m moving adap Reviewed on: 28th August 2022

Discusting

Disgusting lying company who gives misinformation with every phone call. Nearly 3 weeks and still waiting for my ill health pension to be paid out and fobbed off constantly!… DO NOT believe their 5 day payout it’s a load of rubbish Reviewed on: 19th August 2022

Great service

Brilliant service each year and moved over previous pension seamlessly. Reviewed on: 16th August 2022

Pension loss

Just want to let people know my pension has lost over £10.000 in less than 6 months and have had no comunication from them regarding this are they going to let it run out completely dont use them Reviewed on: 22nd June 2022

giving my money away

I gave them £15.7k in Dec 2021 on drawdown to invest. at this point today their "investors" have lost me -£2,141, and in the past week alone they have lost me over £500. When I signed this with MyPensionExpert who were the ones who set me up with Aviva, I was told I may expect a return of 5-7.5% as a plus. Put your money in the bank people, at least that way you can get 1-2% as a plus rather than leaving Aviva to lose you thousands of pounds. Reviewed on: 16th June 2022

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