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Aviva: Pension reviews

Name: Pension
Rating: 2.02 (175 reviews)

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1.97

Based on 175 reviews, last reviewed 17th Jul 2025

67% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

18%

70%

Latest highest rating:

4

Pension with Aviva for 15 years. Pretty Happy. Pension with Aviva for 15 years. Good website and easy to use apps for pension management. Good customer service though occasionally get passed from b... Read more Reviewed on: 17th July 2025

Latest lowest rating:

1

Payment of single premium on the 10 March 2025 which... Payment of single premium on the 10 March 2025 which as at todays date 8 July has still not been allocated to my account. After a spurious requests fo... Read more Reviewed on: 8th July 2025

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About this product

Aviva offer a self-invested personal pension (SIPP).

There are five ways to invest in the Aviva SIPP. You can decide between the Universal Retirement Fund, a ready-made fund or choose an option from a fund shortlist provided by experts. You can also build your own portfolio or buy and sell shares and investments.

Aviva pension reviews share what it's like to have this pension. If you've used Aviva before, you can also leave your own review.

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Aviva Pension reviews (175)

APPALLING customer "service"

The latest in a long line of frustration, stress and APPALLING customer "service" I am trying to transfer a pension - I have sent the forms 3 or 4 times including once by registered post and they still claim not to have received them. Reviewed on: 19th August 2016

Accessible

Good that you can access online to see your pension details and like the breakdown it gives. User friendly Reviewed on: 1st August 2016

Simple to understand portfolio

From hearing about other peoples pension experiences I think aviva are definitely one of the better pension companies out there. Easy to understand how my portfolio is doing. Reviewed on: 29th February 2016

Looking after my pot well!

As I've come closer to retirement I've spent a lot more time thinking about who is looking after my money...after all it's there to provide me with security for my older years. I have come to trust aviva. Simple information and performance that seems in line with the market. Reviewed on: 15th December 2015

Stakeholder Pension with Aviva experience

I started a pension via Aviva through my workplace whom chose Aviva for their low charge Stakeholder Pension with lifestyle options. I have now contributed for the past three years directly from my Pay and I can simply log in via Aviva website to check on my latest Statement. A few times I required further information regarding my plan I have wrote to customer services via e-mail or instant chat and have always received a fast and useful response to my question. Overall a very simple and easy set up , friendly and with low management charges is perfec for me. Reviewed on: 6th November 2015

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