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Axa: Car Insurance reviews

Name: Car Insurance
Rating: 3.04 (157 reviews)

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2.71

Based on 157 reviews, last reviewed 7th Sep 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

20%

40%

Latest highest rating:

5

Good price and easy to manage Axa gave the best quote for my car. Creating an account is easy and you can see and manage your certificate and cover on the site very easily. Intui... Read more Reviewed on: 7th September 2024

Latest lowest rating:

1

10yr no claims. Increased premium by £400 I have had a driving licence 12yr. Had a car for 10. With 10years no claims they increased my premium by almost £400 and then tried to blame increased... Read more Reviewed on: 4th April 2024

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About this product

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

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Axa Car Insurance reviews (157)

Easy no hassle insurance!

I've been with AXA for over 5 years and have no reason to change Reviewed on: 11th September 2019

Cheap and honest

I forgot how many years ncb I had so guessed. They looked it up and found it was actually higher. They then gave me a discount. Superb. Reviewed on: 8th September 2019

exceptional clock

EXCELENT SERVIS AND NICEST PEOPLE TO TALK ON PHONE WITH Reviewed on: 29th August 2019

Fantastic customer service

I recently had car insurance with AXA for a couple of years. I did actually leave them this year because I found what they were offering cheaper elsewhere. However, I did have to question my decision quite a lot simply because the customer service I received over the phone from AXA was absolutely amazing. The lady was so personable and helpful and spent plenty of time with me giving me lots of options. I wouldn't hesitate to use AXA again in the future. Reviewed on: 26th August 2019

From poor to worse

I've used Axa several times in the past as I've inevitably bounced around between insurance providers due to pricing. Axa used to have great customer service so was worth the extra they cost at the time, however their prices for renewal this time were over £300 more than the first competitor I queried! If they're affordable for you then great, but do shop around! Reviewed on: 16th August 2019

Very reasonable prices

I had my car insurance with AXA for 2 years, overall I found their prices very competitive, the customer service was always excellent, very friendly and helpful staff. I had to claim on my windscreen cover and they were all extremely helpful throughout the claim. Reviewed on: 7th August 2019

Great!

It is very hard for young drivers to get on the roads nowadays with the price of insurance but axa have been great. I passed my test aged 17 and I am now 22 and it has went down tremendously over the years. Great service Reviewed on: 14th July 2019

Easy to Deal with and an excellent online system

No hassle from the start, one of the best companies I have used. Reviewed on: 8th July 2019

Useless

Case 2035459 I'm only writing this in the hope someone at axa will reply to my emails. A car reversed into my unoccupied, parked car, recorded on ccTV, and 7 weeks later AXA still haven't allocated blame. Infuriating. I need to get my car fixed. Reviewed on: 22nd June 2019

Great value, fabulous customer service

I found them to have a great value for money price 2 years in a row! Any dealings with staff were very helpful. I would definitely recommend them Reviewed on: 20th June 2019

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