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AXA: Travel Insurance reviews

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1.81
Based on 48 reviews, last reviewed 18th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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19%
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10%
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2%
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61%

Latest highest rating:

5

Easy experience when making a large claim following... Easy experience when making a large claim following medical treatment abroad, company were very understanding and helpful when filling in claims for s... Read more Reviewed on: 5th September 2025
Peter A's avatar
Peter A

Latest lowest rating:

1

AXA SUCKS/CO-OP SHINES. AXA SUCKS/CO-OP SHINES. In nearly 90 years of life no other company has heaped on me anything like the cumulative anguish and misery as is the case wi... Read more Reviewed on: 18th October 2025
Mr D's avatar
Mr D
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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Axa travel insurance reviews can help you find out what other travellers have to say. You can also write your Axa travel insurance review too!

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AXA Travel Insurance reviews (4)

AXA paid my claim but it took too long

3
AXA paid my claim in full for the holiday I had to cancel because of illness. However it took almost three months to resolve. The quality of customer service varied. There was a prompt pick up when I called but not everyone was as helpful as I would have hoped. Reviewed on: 22nd August 2024
Patricia O'Brien's avatar
Patricia O'Brien

I had a travel insurance with them for awhile and ma...

3
I had a travel insurance with them for awhile and made a claim which was easy enough Reviewed on: 2nd April 2024
AGP's avatar
AGP

AXA Review

3
This has been an ok insurance provider so far. The amount of things that are covered in my policy is good. I have no complaints so far Reviewed on: 1st September 2023
Frank Okorafor's avatar
Frank Okorafor

Policy didn't cover total cruise cost

3
Bought cruise insurance as recommended by Tui Cruise. However not until Mum died and I reread the policy, did I realise that cover was less than cruise cost. Feel cheated. Reviewed on: 13th September 2022
Jane Perry's avatar
Jane Perry

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