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Bank of Scotland: Car insurance reviews

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1.58
Based on 23 reviews, last reviewed 18th Apr 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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4%
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71%

Latest highest rating:

4

Competitive and helpful, but don't be stung on renewal! Bank of Scotland offers competitive prices for car insurance, but like others, they do have a tendency to put prices up after a year, although this ti... Read more Reviewed on: 23rd August 2024
Melissa G's avatar
Melissa G

Latest lowest rating:

1

Rip-off on renewal Insurance premiums have dropped around 18% over the past year and yet they were increasing my premium by more than 42%. If you include the expected 1... Read more Reviewed on: 18th April 2025
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Steve
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About this product

Bank of Scotland car insurance is arranged and administered by BISL limited.

You can upgrade your Bank of Scotland car insurance policy by choosing from extra cover options including guaranteed replacement car, breakdown cover and keycare cover. Electric car insurance cover benefits are also included.

Bank of Scotland car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bank of Scotland before, you can also leave a review and share your experience.

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Bank of Scotland Car insurance reviews (23)

Abysmal customer service

1
I was charged an admin fee for an error on my online account which was not of my making. The complaints manager was both confrontational and would not listen to reason. I would not use this insurance company again. Disappointed and angry!! Reviewed on: 10th November 2021
John's avatar
John

Great rate for car insurance with added bonus gift card

5
Bank of Scotland turned out to be the cheapest for my car insurance with the added bonus of a gift card thrown in! Reviewed on: 12th July 2020
John's avatar
John

coned into renewing my policy

1
After receiving my renewal quote which was £110 more than the previous year, I compared other insurers who were a lot cheaper. I contacted the bank of Scotland insurance and over the phone they could drop it to almost what it had been previously. Now one month later they have taken the full amount quoted in the renewal. Its 2 days after my policy expired and they say they cant change it as they could not offer me any cheaper. I've been lie to and seriously angry. please stay clear of this company. Reviewed on: 11th July 2020
Graeme Lumsden's avatar
Graeme Lumsden

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