Write a review

Newsletter

Go to business site

Barclays: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.26 (151 reviews)

View other Barclays products

4.26

Based on 151 reviews, last reviewed 24th Sep 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

12%

Latest highest rating:

5

Banking with Barclays for years and it is trustworthy. Banking with Barclays for years and it is trustworthy. Reviewed on: 3rd September 2026

Latest lowest rating:

1

Serious Complaint Mishandled. No Urgency, No Updates Please think very carefully before banking with Barclays. The mishandling of a serious issue has now resulted in my bank account (with another bank) ... Read more Reviewed on: 24th September 2026

Read all reviews Write a review

About this product

The Barclays Basic Current Account could be an option if you’re not eligible for a bank account, don’t have standard ID or you’re experiencing financial difficulties.

You can have your income paid in, make payments, withdraw cash and set up Direct Debits and standing orders. You won’t be able to apply for an overdraft.

Barclays Basic Current Account reviews help you find out what it’s like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Review Barclays: Basic Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Barclays Basic Current Account reviews (151)

Rusu cristian

Siguranta incredere si cu angajati foarte buni Reviewed on: 13th February 2020

Ever improving!

There was a time when I was thinking I'd switch banks, but lately Barclays have stepped up their game. I feel much more in control of my finances, the app enables me to do so many things without jumping onto a computer, and their fraud prevention processes are truly outstanding. I even had experience of a problem with a duplicated physical store transaction, which held funds for a considerable amount of time. After raising an issue someone called me really quickly, followed up with emails and further calls, and the matter was resolved in empathically professionally manner I was not actually expecting. Things inevitably go wrong on occasion and they absolutely seek to resolve them. Needless to say I'm no longer considering switching. Reviewed on: 31st January 2020

Dreadful customer service

I have recently left Barclays after 31 years after my account was hacked and their customer service in handling this situation was dreadful. I spent 14 hours either in the branch or telephoning the bank to try and resolve. Reviewed on: 11th January 2020

Big business bah

A screw in the big wheel and who knows if they care other than for profits Reviewed on: 27th December 2019

Fantastic

Never had a problem with this bank Reviewed on: 7th November 2019

Not too bad

Very little benefits from the account generally. Just a very big standard product Reviewed on: 5th February 2019

All good here thanks

Very good service and and costumer service to Reviewed on: 3rd February 2019

App very good

The app is very easy to use and you can do a lot of things on it that you can't do on other banking apps. Reviewed on: 19th January 2019

Poor quality customer service

Very rude staff and very poor service Reviewed on: 4th January 2019

perfect

Great experience with the barclays cash card account Reviewed on: 3rd January 2019

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Accounts
from Nomo 0.00 from 0 reviews
Current accounts
from Zempler Bank 4.75 from 8128 reviews
Classic Account
from Lloyds Bank 3.88 from 810 reviews

Want to see more from Barclays?

Everyday Saver
from Barclays 4.65 from 142 reviews
Personal loan
from Barclays 4.49 from 108 reviews
Student Additions Account
from Barclays 4.43 from 92 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub