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Barclays: Personal loan reviews

Name: Personal loan
Rating: 4.52 (108 reviews)

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4.52

Based on 108 reviews, last reviewed 5th Aug 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

69%

16%

Latest highest rating:

5

I was welcomed very happily by Debra from Barclays l... I was welcomed very happily by Debra from Barclays local in Spalding, and had a talk about how it works, making me comfortable with how it will work a... Read more Reviewed on: 5th August 2026

Latest lowest rating:

2

Was offered loan, quickly and satisfied Was offered loan, quickly and satisfied Reviewed on: 15th March 2024

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About this product

Barclays offer personal loans with terms up to five years.

If you have a Barclays current account or credit card, you can check to see if you have a provisional loan limit before you apply without impacting your credit score. Apply online or in the Barclays app.

Barclays personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Personal loan reviews (108)

Customer Service Lessons

The other day we applied for a loan, and since we had very little time and a dream to make, we called Barclays instead of visiting in-branch. I spoke to a chap so lovely and helpful, I wanted to do something about how well he did. There was no attempt on his side to get a reference or do a questionnaire about customer service... Nothing! All it was, was someone who had our best interest at heart, who were aware of our circumstances and as a partner in our family's future, did their bit!!!! What a wonderful experience in this day and age!!! Thank you Barclays Bank Reviewed on: 5th February 2019

Barclays exceed all expectations for me!

I've had a Barclays Bank account for a number of years now. Having had over my lifetime a Lloyds Tsb account, RBS and also Halifax and First Direct. My favourite by far are Barclays. I actually have a lot to thank them for because after a very messy costly divorce I was left in financial dire straits and just just about get a basic account with them. However, over the years, having seen how my account has been run, they trusted me by offering me a personal loan. This was my first step back up trying to repair my (by now) awful credit history. I'd gone from a home owner to feeling like an absolute leper when Lloyds bank would not even allow me a bank card that would access another link machine, plus it was this horrid green colour that everyone recognised as being a card when you had poor credit. Barclays changed that from the off by allowing me to have a personalised card and accessing other cash machines right away. You'll never know how much that little bit of difference made to my life in terms of not feeling marginalised. Anyway back to the now, I'm on my second personal loan and my credit is back up where it pretty much was 15 years ago. I can only thank Barclays for helping me to feel human in a time when I was very low in my life. It's the smallest thing sometimes that goes the longest way. Cheers! Reviewed on: 22nd January 2019

Just spot on, quick and easy

Very good service, quick to respond, easy phone app, that's what I want Reviewed on: 16th January 2019

Nice and easy

They always use your name , make the transaction more friendly Reviewed on: 12th January 2019

Best banking app, so easy to use

I just love Barclays, best app ever. So easy to use and so easy to apply for a loan, great rates too! Reviewed on: 11th January 2019

Fast friendly complete service

Barclays bank account and personal loan mobile banking app is so easy to use yet secure and informative newsletter Reviewed on: 18th December 2018

Simple to understand fast response

Simple to the point as soon as I had considered options process fast s Reviewed on: 14th December 2018

Personal loan account is so personal, it's just between me and my Barclays

This new experience is to be fulfilled. Reviewed on: 11th December 2018

A really fast service. I was always happy with Barclays.

I had a really nice experience with Barclays, since day one. Friendly staff and quick services. Reviewed on: 10th December 2018

Great company great care given

No problem to small or great that barcleys cant help u with . Genuine intrest in my well being ! Who can ask for a better service Reviewed on: 10th December 2018

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