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Barclays: Personal Loan reviews

Name: Personal Loan
Rating: 4.08 (105 reviews)

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3.97

Based on 105 reviews, last reviewed 2nd May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

16%

Latest highest rating:

4

Helpful always most time i have been helped Helpful always most time i have been helped Reviewed on: 2nd May 2024

Latest lowest rating:

2

Was offered loan, quickly and satisfied Was offered loan, quickly and satisfied Reviewed on: 15th March 2024

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About this product

The Barclays personal loan reviews on Smart Money people are left by people like you. Read through other people’s experiences to help you determine whether this is the right personal loan for you.

The type of loan you take out can impact everything from your ability to meet repayments, to your credit score, so it’s important to give it careful consideration. Barclays offers a number of personal loans, so you can read through the reviews on our site to see what other people have to say to help you make up your mind.

And remember, if you've taken out a Barclays personal loan in the past, you can also leave a review. Why not share your experiences on customer service, or the application process for example and include any other details you think would be useful for those doing their research on loan providers.

Smart Money People is the UK’s largest financial services review site. Together, we can increase trust and transparency in financial services. Leave a Barclays personal loan review below.

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Barclays Personal Loan reviews (105)

Personal loan

I would likely recommend Barclays to friends/family Reviewed on: 13th January 2020

Very poor customer service avoid

I would not go near this company again. Reviewed on: 11th July 2019

New loan

No problems so far and happy with the service Reviewed on: 4th July 2019

Shocking company

This company is a joke! I purchased a vehicle using their automated settlement figure on my old vehicle but when it come to actually purchasing the finance etc 2 days later they sent an incorrect settlement figure to the one we got off the automated line. They stated as the payment we made at the beginning of the month did register with the automated system but not with them to send out the confirmation amount even though they could see my payment!!. They stated I needed to pay the extra 200.00 and then they will refund me. Ridiculous I know but I put this on my car finance reluctantly (so I'm also paying APR) and placed a complaint as I they basically asked me to pay them deouble for me to then be refunded Reviewed on: 15th May 2019

In the blink of an eye!

Originally applied for an AA loan but then discovered the very long time frame it takes to actually get the money. On the off chance I went on my Barclays app to see what they would offer me - the APR was slightly more but only just 4 steps on the app, a few clicks and around 2 minutes of my time - I was approved, signing my document and clicking confirm. As it took me back to the main app screen showing my accounts - the loan was there. I couldn't believe my eyes! Reviewed on: 3rd April 2019

a bank that shuts its branches and fobs off 40 year customers

shocking bank shutting down bank after bank ..don't give a hoot for loyalty..im off to Halifax[the bank not the town] Reviewed on: 27th March 2019

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Customer Service Lessons

The other day we applied for a loan, and since we had very little time and a dream to make, we called Barclays instead of visiting in-branch. I spoke to a chap so lovely and helpful, I wanted to do something about how well he did. There was no attempt on his side to get a reference or do a questionnaire about customer service... Nothing! All it was, was someone who had our best interest at heart, who were aware of our circumstances and as a partner in our family's future, did their bit!!!! What a wonderful experience in this day and age!!! Thank you Barclays Bank Reviewed on: 5th February 2019

Barclays exceed all expectations for me!

I've had a Barclays Bank account for a number of years now. Having had over my lifetime a Lloyds Tsb account, RBS and also Halifax and First Direct. My favourite by far are Barclays. I actually have a lot to thank them for because after a very messy costly divorce I was left in financial dire straits and just just about get a basic account with them. However, over the years, having seen how my account has been run, they trusted me by offering me a personal loan. This was my first step back up trying to repair my (by now) awful credit history. I'd gone from a home owner to feeling like an absolute leper when Lloyds bank would not even allow me a bank card that would access another link machine, plus it was this horrid green colour that everyone recognised as being a card when you had poor credit. Barclays changed that from the off by allowing me to have a personalised card and accessing other cash machines right away. You'll never know how much that little bit of difference made to my life in terms of not feeling marginalised. Anyway back to the now, I'm on my second personal loan and my credit is back up where it pretty much was 15 years ago. I can only thank Barclays for helping me to feel human in a time when I was very low in my life. It's the smallest thing sometimes that goes the longest way. Cheers! Reviewed on: 22nd January 2019

Just spot on, quick and easy

Very good service, quick to respond, easy phone app, that's what I want Reviewed on: 16th January 2019

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