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Barclays: Personal Loan reviews

Name: Personal Loan
Rating: 4.08 (105 reviews)

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3.94

Based on 105 reviews, last reviewed 2nd May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

16%

Latest highest rating:

4

Helpful always most time i have been helped Helpful always most time i have been helped Reviewed on: 2nd May 2024

Latest lowest rating:

2

Was offered loan, quickly and satisfied Was offered loan, quickly and satisfied Reviewed on: 15th March 2024

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About this product

The Barclays personal loan reviews on Smart Money people are left by people like you. Read through other people’s experiences to help you determine whether this is the right personal loan for you.

The type of loan you take out can impact everything from your ability to meet repayments, to your credit score, so it’s important to give it careful consideration. Barclays offers a number of personal loans, so you can read through the reviews on our site to see what other people have to say to help you make up your mind.

And remember, if you've taken out a Barclays personal loan in the past, you can also leave a review. Why not share your experiences on customer service, or the application process for example and include any other details you think would be useful for those doing their research on loan providers.

Smart Money People is the UK’s largest financial services review site. Together, we can increase trust and transparency in financial services. Leave a Barclays personal loan review below.

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Barclays Personal Loan reviews (17)

Lots of hidden charges

So many charges for paying back the loan a few days late. Reviewed on: 10th July 2020

Very poor customer service avoid

I would not go near this company again. Reviewed on: 11th July 2019

Shocking company

This company is a joke! I purchased a vehicle using their automated settlement figure on my old vehicle but when it come to actually purchasing the finance etc 2 days later they sent an incorrect settlement figure to the one we got off the automated line. They stated as the payment we made at the beginning of the month did register with the automated system but not with them to send out the confirmation amount even though they could see my payment!!. They stated I needed to pay the extra 200.00 and then they will refund me. Ridiculous I know but I put this on my car finance reluctantly (so I'm also paying APR) and placed a complaint as I they basically asked me to pay them deouble for me to then be refunded Reviewed on: 15th May 2019

a bank that shuts its branches and fobs off 40 year customers

shocking bank shutting down bank after bank ..don't give a hoot for loyalty..im off to Halifax[the bank not the town] Reviewed on: 27th March 2019

Useless offer, rude ignorant customer servise

What is a reason to send an invitation letter to apply for a personal loan and after that decline providing loan because you have a high amount of debts on the credit cards? Representative was rude and ignorant I’m really sorry that I am your current customer, upon closing balances on my Barclays credit card I will definitely close it . Thank you for useless service! Reviewed on: 26th November 2018

Barclays personal loan Offer Scam

I received an pre approved offer for 35000.. So went online with their offer code and submitted.. they said checking the offer won’t hurt credit score.. ok submitted my information and it came back with 7.99 % for 35000 loan.. I was thinking that’s what they offer me and proceeded further.. no that’s the scam they did.. once all information submitted and told them my life history they offered me 5000 only.. they should inform me when they give the rate offer that my loan will approve for 5000 only.. they literately scammed everyone.. unnecessarily I got a mark on my credit history.. Reviewed on: 15th November 2018

Barclays literally scammed me!

Applied for a car loan (10k in 5 years) 7 months ago after being their client (4 years) and having a "very good" credit score, even though never had loans in my life before, so I was expecting an high APR. Loan that ended up being a personal loan so unsecured loan with higher APR then. At the moment I have applied they promised me that they would have reviewed my APR rate within a few months once my credit score would have got better. Anyway I was pre-selected for a 25k personal loan at 19% APR, so I thought to apply for 10k with the same 19% which after the credit check ended up being up to 26.5% !!!!!! I could not refuse as I had already booked my car so needed to accept it anyway but with the hope to tweak it in a few months later. Now after 7 months, I have more money in my bank account, my salary went way up by 5k per year and my credit score with Experian is Excellent only 8 points less than the maximum 999. I went to the barclays branch to discuss my existing loan and they said that I don't have any chances to tweak my existing loan, and if I wanted a better rate I should have applied for a new loan with them and pay off the existing one, but anyway this wasn't convenient for me as the proposed APR was still way too high... I decided to pay back the 14£ Experian membership then, to check any other loans alternatives, and found out that I was pre-approved at 100% with Lendable for 14% APR which was already quite good compare to the Barclays one, and had 95% chances to get 3.3% with Admiral finance. I went straight away to try it and done a soft credit check with Admiral which confirmed the 3.3% loan for 9k spreaded in 3 years to pay off my existing one. I have applied for a hard credit check which confirmed the loan. 3.3% against 26% that's INSANE!!! that's the way how Barclays treats its customers! If it wasn't to keep the account open for my credit history I would have already shut off my Barclays account! You must seriously have something wrong in your customer service and treatments. I wish you all the worst! Reviewed on: 5th October 2018

Misleading offers - would not reccommend

like many others, I received an in mail promo which I went online to check my actual rate. I entered the amount I needed, checked the rate, all came back good, so I proceeded with the offer. Keep in mind, just checking the rate did not hurt my credit score, but proceeding once I thought I was going forward with what I asked for did. Once I get into the account information, they send me "their offer" for almost HALF of what I needed! Keep in mind as well, I have an excellent credit score. I just wanted to consolidate some debt and make a major home reno. I called them to see what the deal was, and they took me through this entire process of basically giving them my life story, only for them to offer me a new offer of just a few thousand more. Still not what I needed. Very misleading, sketchy, and now I have a hard pull on my credit report and a waste of my time. Reviewed on: 25th September 2018

Terrible experience

Please don’t waste your time applying. I received a pre-approval letter for $35,000 for a personal loan. My credit has been excellent for the last 3 year and I have been on my job for 13 years. I wanted a personal loan to consolidate my bills and requested 30,000. They called and ask me a lot of my personal business what I will use the money for and what I spend on credit cards ex. food, gas, and clothes I told him no. He said you have a total of $18,000. In debt and we can give you $5000. I told them no thanks but now I have a hard inquiry on my excellent credit that has to stay there for 2 years. I believe they are information seekers. Sign, Very disgusted and disappointed Reviewed on: 7th August 2018

waste of time

Received a pre-selected loan offer for a fixed APR as low as 4.99% a couple of days ago. However, just after submitting my personal info online to check the actual rate available to me, a denial message was shown on my computer. Why the Barclays wasted everyone's time by sending out those pre-selected offers at the first place?? Reviewed on: 26th July 2018

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