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Barclays: Business Banking reviews

Name: Business Banking
Rating: 2.81 (231 reviews)

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2.81

Based on 231 reviews, last reviewed 15th Feb 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

39%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

2

When I attempted to withdraw my funds, the situatio... When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly ... Read more Reviewed on: 3rd February 2026

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (231)

Review of the Barclays, Business Banking:

Bad customer service -Haywards Heath

Unacceptable customer service! I walked in and I was welcomed by a young Asian lady. I asked her about apprenticeship in Barclays. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Instead of responding with a resolution or consulting with someone if she didn't know about apprenticeship, she simply said "Go on the Barclays website!" I tried to explain myself again but she said "I don't know what you mean!" It was awkward, clearly she didn't want to communicate. All I wanted it was some help. I was strongly considering becoming an apprentice there but I am very disappointed with the staff; it hasn't been the 1st time as I am a customer there too! For such a well known bank I would have expected high level customer service. Please do train your staff better before letting them talk to customers because they are the ones representing Barclays! I will be awaiting customer service to come back to me and then I will update and post once they have. Reviewed on: 7th March 2019

Simply just on point!!!

I find it very easy to use and straight forward. Service is excellent Reviewed on: 10th December 2018

Customer service

Very good service, whether at the counter or help using the in branch machines. If the customer advisor on the floor can't help, they always know who can in branch. Reviewed on: 9th December 2018

Great services

Customer services is great. App easy to use. Makes everyday banking stress free. I personally like the way you call Barclays straight from the app. Reviewed on: 8th December 2018

The Extra Mile

Incredibly professional experience that made me feel like a genuinely valued customer. Barclays have gone the extra mile at every opportunity Reviewed on: 8th December 2018

Max Recruitment

The best bank what i ever see.............................. Reviewed on: 8th December 2018

Helpful and efficient

Staff are all helpful if any problems with transfers. Online banking very easy to use Reviewed on: 8th December 2018

Great

I love Barclays because it is very user friendly Reviewed on: 8th December 2018

Makes running a business easy

The ease of use of Barclays mobile app means I can keep in touch with the business finances all the time, seeing when money is paid in and allowing me to pay my bills anytime quickly and easily. Reviewed on: 8th December 2018

Easy as ABC

It is one of the best banking apps I’ve used. It is very user friendly and convenient. Reviewed on: 7th December 2018

Online Businees Account

It’s great to feel protected online by your bank .I certainly feel that with Barclays Reviewed on: 7th December 2018

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