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Barclays: Current account reviews

View other Barclays products
4.32
Based on 4,963 reviews, last reviewed 11th Sep 2026
88% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026
Kirshaw's avatar
Kirshaw
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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Excellent app

5
Other than paying in, I can do everything on my app, great interface and has never been down in all the years I've used it. Reviewed on: 24th January 2019
GVW12's avatar
GVW12

Very helpful customer Service especially by mobile banking

5
My card was compromised and they have helped me get refunds of the money that had been taken out of my account Have a new card now and I will be extra careful now using it on line ordering Thank you Reviewed on: 24th January 2019
Meryl Lay's avatar
Meryl Lay

Hugely improved app, very responsive customer service.

5
The smartphone app is now very slick and makes it much easier to make payments and keep an eye on my spending. I recently had some fraud on my debit card and it was dealt with really quickly - what could have been horrific became much less stressful thanks to a speedy resolution. Reviewed on: 23rd January 2019
Stephen's avatar
Stephen

Local branch has closed

2
After banking with Barclays for 40 years and resisting online and telephone banking - I have to now travel 6 miles to my nearest branch - not happy !! Reviewed on: 23rd January 2019
Alison 's avatar
Alison

Barcely bank

5
Very happy with them always there to help Reviewed on: 23rd January 2019
Julie Dobbs's avatar
Julie Dobbs

Barcely bank

5
Never had any problems that they haven't delt with Reviewed on: 23rd January 2019
Julie Dobbs's avatar
Julie Dobbs

On line banking

5
On line banking using the mobile app is great not just for paying people, but allowing you to access your account on the go. Reviewed on: 23rd January 2019
Paul Power's avatar
Paul Power

Efficient, simple and reliable

5
The Barclays app has never let me down, I have everything I need to access at the touch of my fingertips and I really appreciate that I can easily pay for things when I forget my card at home. I even got my elderly father who previously used his smartphone for the sole purpose of making phone calls to download it and he loves it as much as I do! Reviewed on: 23rd January 2019
Nadia Rahman's avatar
Nadia Rahman

efficient and reliable

5
The staff are always available to give customers information and help when ever needed. They thrive good customer service is speed, especially when a client is requesting something that’s time sensitive. Customers love personalization which is there key focal point. the bank focuses on long term when dealing with customers, by keeping customers happy. I have had good customer experience . Reviewed on: 23rd January 2019
perpetua mutete's avatar
perpetua mutete

the best

5
the app is very easy to to setup and use I love using it I would recommend my family and friends Reviewed on: 23rd January 2019
Michelle Norton's avatar
Michelle Norton

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