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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

great product

easy to use stress free just works well Reviewed on: 1st March 2025

Return of barclaysafe wallet

My barclaysafe wallet was due to be returned to me last August after barclays said the service was no longer available. I have only just received the pouch after untold phone calls, messages and complaints. Reviewed on: 1st March 2025

Online Banking 2nd to none, high levels of security,...

Online Banking 2nd to none, high levels of security, host of features and reliable. Reviewed on: 28th February 2025

Online banking when it works.

Another bank pushing hard for online use and the platform doesn’t work properly very fortunately I didn’t need to use it at the time when it all went wrong recently so I was lucky I was concerned about it. Reviewed on: 28th February 2025

Barclays are closing too many branches.

Barclays are closing too many branches. I had to travel 15 miles to deposit a cheque and when I got to the main branch there was no desk service available. Just one employee telling everyone to use the automated machines on the ground floor. Reviewed on: 28th February 2025

Very bad customer service makes me leave Barclays

Customer for over 25 years and the one time I got scammed they let me down and wouldn't help. Very, very disappointed and I'll be closing my accounts with them at the end of March. Really poor customer service, they were very chaotic, not adding things to the complaint, loosing a signed for letter I'd sent with evidence and the last person I've dealt with was incredibly disinterested and dismissive and the one who closed the complaint. I suppose they want to get rid of old customers or something. Reviewed on: 28th February 2025

Good customer service, well integrated IT system, W...

Good customer service, well integrated IT system, Well informed of any changes Reviewed on: 28th February 2025

Never had any problem been with them for 18byears

Never had any problem been with them for 18 years Reviewed on: 28th February 2025

local branch & online services..

Able to use my local branch as well as access my account online whenever needed Reviewed on: 27th February 2025

an account with Barclays since I was 14 y...

I have had an account with Barclays since I was 14 years old and they have not given me any trouble. Reviewed on: 27th February 2025

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