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Barclays: Current account reviews

4.32
Based on 4,961 reviews, last reviewed 9th Jul 2026
65% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Review Barclays: Current account now

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Barclays Current account reviews (4961)

A very trustworthy company

5
Barclays member of over 10 years,it took care and supported me at all times for my best interests. Reviewed on: 7th December 2018

Barclays is helpful, easy and informative. The service is spectacular and prompt.

4
Never had a problem with Barclays. Customer service is by far the best. Reviewed on: 7th December 2018

Excellent service

4
I am pleased with Barclays especially the way I can user my smart phone for all my banking Reviewed on: 7th December 2018

Great Bank

5
Really Amazing services Reviewed on: 7th December 2018

Great and understandable

4
Barclays customer service are so patient and understandable. The service is also very reliable Reviewed on: 7th December 2018

Very helpful

5
Reliable and very helpful to customer Reviewed on: 7th December 2018

Excellent service

5
Barclays app is the best. I have 4 accounts with different banks and Barclays app is way ahead! Reviewed on: 7th December 2018

Good overall, could do better

3
I've been banking with Barclays since 2007 and i have to say that generally speaking, they have given me what i've needed in terms of banking facilities over the last 11 years. i've had business bank accounts also when i've been self employed. However, from a customer service perspective i feel they could do better. When i scheduled an appointment with my account manager for an account review because i was struggling, still am, her advice was to 'find a rich boyfriend'. Not at all helpful and quite patronising. I work extremely hard and have raised my family by myself since my husband died. That for me was utterly ridiculous to hear that kind of talk from a professional. I won't be giving up my lunch breaks again in a hurry for that kind of advice. As it currently stands, i am trying to avoid an IVA or possible bankruptcy so telling me to 'find a rich boyfriend' just told me that this woman really didn't care. You would have thought she would be going out of her way to assist me to avoid such action. I stay with Barclays for convenience, not for the outstanding customer service. Reviewed on: 7th December 2018

Great app

5
Love the Barclays app it’s so easy to use and so convenient, simple to keep on top of your money! Would highly recommend to family and friends Reviewed on: 7th December 2018

Very good

5
Instant balance, the best banking app Reviewed on: 7th December 2018

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