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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4953 reviews)

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4.50

Based on 4,953 reviews, last reviewed 28th Apr 2026

22% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Trustworthy bank Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works perfectly w... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4953)

meh

not very different or exciting. completely average Reviewed on: 28th November 2016

No problems at all

I have never had any problems with customer service at all Reviewed on: 26th November 2016

Good

Ive been with them for 3y now and never had any issues. Quick response and staff are always helpful in branch Reviewed on: 24th November 2016

Terrible customer service

I'd been considering joining Barclays for a while, and after seeing the services they offered and how modern it looked as a bank, I decided to apply. Signing up was very easy yet after so long, I was noticing problems with their customer services. I opened an ISA with them not 100% knowing the rules, and I held one elsewhere, so I went into branch to close the Barclays one down, the lady was so condescending and warned me I would probably get taken to court by HMRC for tax evasion. Despite me having the account open around a week with no contributions. Anyway after that, I had a technical issue and was put through to their Indian call centre although there was a severe language barrier and I ended up fixing the problem myself. Same with their Barclaycard credit card service, there was a technical problem where I couldn't pay my bill early, so I phoned them up and got put through to the debt collection department instead. Reviewed on: 20th November 2016

Could do better

Big problem with overseas calls centres - just does not work talking to somebody who has no experience of a UK bank account and cannot speak english anyway Reviewed on: 19th November 2016

great company!

never had a problem with barclays, always on hand to help with anything, been woith them nearly 10 years and will stay for years to come! Reviewed on: 19th November 2016

Good service, pity about their ethics

I have found Barclays very efficient and their online banking really reliable. However, I will move bank at some point as I dislike how they invest their money. Reviewed on: 17th November 2016

Brilliant bank

A very friendly and efficient bank, the staff are all well trained, I really wish I had banked with them from the beginning Reviewed on: 17th November 2016

Very Convenient experience

Great experience so far with barclays. quick to replace damaged cards, friendly and helpful employees at their branches. free kaspersky internet security software. Online banking is good. I hate the e-reader you have to use, it is big and ugly and not that convenient, but it does work. Reviewed on: 15th November 2016

Never had problems

I had an issue a few months ago where someone tried to hack my card, Barclays called me to let me know and blocked my card to prevent any money being taken, then sent a new one and it was sorted within a few days. Reviewed on: 15th November 2016

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