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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4875 reviews)

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4.46

Based on 4,875 reviews, last reviewed 14th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

barclays has been good. barclays has been good. have used them for years both home and abroad. i had an issue with a payment bouncing but they told me straight away so i was ... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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Barclays Current account reviews (4875)

Bank account and charges

Been banking with Barclays since I was 16 and they have always been helpful, even through the bank charges saga etc when I claimed money back they were more than helpful. Reviewed on: 13th February 2016

Staff always helpful although there seem to be less of them everytime I visit.

The staff are great but there's no counter service at my local branch on a Saturday-you have to be seen by the Personal Bankers of which there are only one or two. They're also trying really hard to get you to do transactions on the machine in the branch, or online. I don't like that as I'd rather deal with a real person. That said they've always been helpful and professional although as a saver I'd love the interest rate to be a little more generous! Reviewed on: 13th February 2016

great bank - lots of branches and easy access online

Never enough money in it, but barclays accounts are great. can do everything from my phone and lots of banks all over london. very happy customer Reviewed on: 12th February 2016

safe from scams

My best friend and colleague advised me to switch from lloyds to Barclays after seeing how desperate I was about my bank account being hacked every now and again. I'm very glad for the change as Barclays is indeed safe I don't need to check my online banking everyday worrying my money has vanished, I am pleased with their PINsentry device which keeps my account safe and this is the most important thing about having a bank at your service. Love you, Barclays! Reviewed on: 12th February 2016

customer focused

I like the fact that when you go in the staff are welcoming and friendly.It is now a self service branch,and sometimes I have forgotten how to do something so I ask a staff member a question,that I'm sure they have been asked a million times and they are smiling and happy to help.Great branch and great staff. Reviewed on: 12th February 2016

simple, easy, banking!

i really wouldn't change a thing with how ive been treated with barclays. the customer service is excellent and they get straight to it and do everything they can to answer/solve your query as soon as possible. the staff in my local barclays are helpful and friendly. the account itself is easily managed and offers rewards to customers as a bonus. i also love the fact that you can get a personalised debit card. makes the whole bank look more people friendly Reviewed on: 12th February 2016

Easy to access, friendly staff and simple solutions

They are always there to listen and to help if you need advice or something has gone wrong. Both myself and my son had fraud happen on our accounts and they sorted it within days. Reviewed on: 12th February 2016

The best bank for me

Fantastic customer service, always there when you need them. If you have any problems or concerns they will be sorted within a couple of hours at the most - Very reliable Reviewed on: 12th February 2016

Years of service 6. Problems none.

I cannot find the smallest fault with my bank.Their competent staff are always on hand to assist at my local branch and on the few occasions I have required assistance it has been provided promptly and expertly. Hats off ! Reviewed on: 12th February 2016

like a normal bank, nothing special. No rewards.

I have been with Barclays for 15 years, never had a reward and never had any special treatment. Contacting the call centre is a nightmare as they are not easy to understand and you get passed back and forth, I try and avoid it. Reviewed on: 12th February 2016

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