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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Friendly

Love to deal with the people at Barclays - always very friendly Reviewed on: 15th November 2016

Absolute Garbage

We had been with Barclays for about 20 years, two decent wages being paid in every month, never overdrawn. Before we set off on a Round the world trip on our motorcycle we had a sit down meeting with someone from our local branch to make arrangements .. Added my Brother in law to the account to sort any unforeseen occurrences that we might not be able to do on the road. As soon as we left Europe the problems started, our card was stopped in nearly every country we entered even though we had given regular updates for the countries we were visiting, leaving us stranded at borders on 3 occasions because we couldn't pay for visas . My Brother in law was denied access to the account to pay for storm damage to our house even though he was named on the account. Charges on the account for using foreign ATM's were extortionate. Contacting the bank on the MANY occasions to reactivate our cards was a long and drawn out process at our (considerable) expense paying for International phone calls and faxes. On our return to the UK we visited our branch to try and fathom out the problems we had but nobody seemed interested. Not getting a reasonable response from Barclays we decided to close all our accounts and move to Santander (A much better bank) 20+ years with a bank and they didn't even try to keep us as a customer .. Cheers Easy! Reviewed on: 15th November 2016

Great bank

I've never had a problem with Barclays, the branches are pleasant and easy to access and the online banking is great! Reviewed on: 14th November 2016

Outstanding, service, friendly helpful staff

the staff at Thornaby branch are friendly, curteous, polite and have a rapor with customers, staff are thoughtfull helpfull and trustworthy Reviewed on: 14th November 2016

Family friendly bank

Great bank, always friendly and helpful. Lovely welcoming Staff! Reviewed on: 14th November 2016

never had a problem

Have been a customer for 13 years and have never had a problem with them. Reviewed on: 14th November 2016

Good service

The online system is really good, and the call centre is also excellent. Reviewed on: 14th November 2016

helpful bank

Always helpful and friendly staff in branch and over the phone Reviewed on: 14th November 2016

Trouble free and Trustworthy.

I've held a bank account with Barclays for a good many years and never had one cause for complaint. The staff at my local branch are polite, efficient and always ready with a smile and a pleasant word or two. Reviewed on: 14th November 2016

Blocked my account with no reason or notice

Blocked my bank account still haven't gave me a reason, refusing to give me my own money from my bank what I work for. Customer service on the phone is a load of crap, rude staff and don't know what they are on about. Once this is sorted I will be moving banks elsewhere. Crap bank Reviewed on: 8th November 2016

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