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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4823 reviews)

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4.45

Based on 4,823 reviews, last reviewed 17th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current Account reviews (4823)

Accused of Fraud!

I have been a Barclays bank customer for 17 years Never had any issue with my account, always in credit, always had my wages paid in monthly and could never fault them on most services. However not so long ago I went into the bank with my fiance as we wanted to open a joint account and the lady behind the desk basically refused to let us open a joint account and in a round about way said it was because she suspected us of trying to open a fraudulent account. As I said I have never had any issues, but you would have thought a long standing customer would have been treated better face to face - we went to my fiances bank after we left and they had no problems with us opening one so it was Barclays loss. Face to Face service is poor, everything else, great!! Reviewed on: 20th November 2015

Flexible, customer central approach

I have had two positive experiences which I feel single out Barclay's, at least my branch of Barclay's as better than the average. Our impression of n entire bank is determined in large part by the experience we have with the individual staff members. I once went into the red due to an error in my council tax bill. I was duly charge an exorbitant overdraft charge. I requested an appointment with the manger to present my case - 1. I would have had sufficient funds if my local Count Council hadn't made an error 2. I had banked with them since my undergraduate years 35 years ago nd have never been overdrawn. They listened and accepted my case on its individual merits - flexibility. When I pop down to my bank I like to take my dog with me because she is anxious when left alone and although it says no dogs I have been told by on floor staff to ignore it - once again a flexible approach Reviewed on: 20th November 2015

Great communication and very customer friendly easy to use Internet banking app highly recommend

Had a bad experience with another bank and changed to Barclays very easy transaction and helped me loads through the transition phase Reviewed on: 10th November 2015

Security

It is a great bank to open up your account with. Offers free antivirus softwares and you can personalise your card! Reviewed on: 10th November 2015

I've had a great experience using barclays they have such friendly staff

Barclays is a great bank to bank with I would not change. Reviewed on: 7th November 2015

I always receive friendly and polite service through barclays.

I have always had positive views about barclays I am currently with them myself never had any issues with them. I find they have recently been giving me more like my insurance for example last year i wasn't able to insure my laptop as they was only allowing products to the value of £800 though my laptop was worth more but I'm glad barclays are now allowing me to insure it at such a great price! I feel I have always been receiving the service I want and they are very helpful and polite in local branches too. Reviewed on: 7th November 2015

very helpful

the customer service is very good, you call and they will respond with a solution within minutes. Barclays are very reliable and have very kind and helpful assistants Reviewed on: 6th November 2015

Fantastic bank, friendly customer service, helpful staff in branch, easy to use online banking.

Barclays are a great bank. Whenever I have gone in branch the staff have been friendly and helpful. Service in branch has always been quick and easy. I access online banking through the Barclays app on an almost daily basis - this is a fantastic way to check a balance, transfer money etc with just a few clicks. Best bank I have ever her an account with. Reviewed on: 5th November 2015

The transaction of setting up an account was rapidly quick and successful :-)

Setting up the Barclays account was easy, rapidly quick and also the customer service you got there was perfect & exceptional outstanding, Overall I would give this person 100% as they worked really hard to open this account fast and also get a fair rate on what I deposit into my account each month, A lot quicker and better than HSBC Reviewed on: 5th November 2015

Great customer service never had a problem ever

I've never had a problem with the bank even when ive lost my bank card i managed to get the situation sorted straight away. Reviewed on: 13th October 2015

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