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Barclays: Current account reviews

4.31
Based on 4,963 reviews, last reviewed 11th Sep 2026
88% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026
Kirshaw's avatar
Kirshaw

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Insane fees

1
I deposited a check from the States in the amount of £100.00 and Barclays charged me £99 in fees until I complained and they admitted it was a bit excessive and in the end waved the fees for my trouble Reviewed on: 15th November 2016

Simples!!!

5
Correspondence is clear, Customer Service is straight to the point and their website is easy to navigate. I can be in control whenever I so wish and wherever I may be - I'm the boss!!! Reviewed on: 15th November 2016

Friendly

5
Love to deal with the people at Barclays - always very friendly Reviewed on: 15th November 2016

Absolute Garbage

1
We had been with Barclays for about 20 years, two decent wages being paid in every month, never overdrawn. Before we set off on a Round the world trip on our motorcycle we had a sit down meeting with someone from our local branch to make arrangements .. Added my Brother in law to the account to sort any unforeseen occurrences that we might not be able to do on the road. As soon as we left Europe the problems started, our card was stopped in nearly every country we entered even though we had given regular updates for the countries we were visiting, leaving us stranded at borders on 3 occasions because we couldn't pay for visas . My Brother in law was denied access to the account to pay for storm damage to our house even though he was named on the account. Charges on the account for using foreign ATM's were extortionate. Contacting the bank on the MANY occasions to reactivate our cards was a long and drawn out process at our (considerable) expense paying for International phone calls and faxes. On our return to the UK we visited our branch to try and fathom out the problems we had but nobody seemed interested. Not getting a reasonable response from Barclays we decided to close all our accounts and move to Santander (A much better bank) 20+ years with a bank and they didn't even try to keep us as a customer .. Cheers Easy! Reviewed on: 15th November 2016

Great bank

5
I've never had a problem with Barclays, the branches are pleasant and easy to access and the online banking is great! Reviewed on: 14th November 2016

Outstanding, service, friendly helpful staff

4
the staff at Thornaby branch are friendly, curteous, polite and have a rapor with customers, staff are thoughtfull helpfull and trustworthy Reviewed on: 14th November 2016

Family friendly bank

5
Great bank, always friendly and helpful. Lovely welcoming Staff! Reviewed on: 14th November 2016

never had a problem

4
Have been a customer for 13 years and have never had a problem with them. Reviewed on: 14th November 2016

Good service

4
The online system is really good, and the call centre is also excellent. Reviewed on: 14th November 2016

helpful bank

5
Always helpful and friendly staff in branch and over the phone Reviewed on: 14th November 2016

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