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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Worst aftercare service experienced.

I had a business account which they closed in June 2022. However I'm now trying to get statements from 2021 and requested it electronically and Business Customer Services said for the past two weeks this will be emailed, but today I've been told this is not possible. wasted two weeks and I need to file my account with HMRC. Why can't I access my own information? With all the technology these days why is it so difficult to allow read only access to the account? Terrible aftercare for customers with closed accounts, obviously they can afford to pick and choose their clients. Reviewed on: 20th January 2023

Barclays premier current account

24/7 telephone assistant Alerts are free penny that comes out of your account stops any money going out of your account without your permission if it is not a recognised payment something out of the unusual that you would not normally do do if there's an issue or a misunderstanding your money will be returned same day all overall I would highly recommend Barclays premier current account to anyone Reviewed on: 16th January 2023

It's okay

It's a good starter bank, but there are definatley better options out there with a lot better interest rates! Reviewed on: 15th January 2023

Brilliant mobile banking app

I’ve banked with Barclays for about 40 years and always found them helpful and reliable. Their mobile banking app is the best I’ve seen and allows me to manage multiple bank accounts quickly and easily Reviewed on: 14th January 2023

Efficient

I have banked with Barclays for many years, and now use the App for most of my banking - which is great. It seems so much more efficient than most other people's reported experience of online or app banking! Reviewed on: 14th January 2023

Been my bank for years

I have been with Barclays for years and no bank would make me change for the small amount if money they give you Reviewed on: 14th January 2023

Worst Bank in england

Barclays is clearly now the worst Bank in the uk, recently I lost my bank card and I Don't have a phone that supports the app, It was impossible to freeze my card over telephone banking which is diabolical, it took over 40 minutes to get through to customer services to freeze the card. This isn't acceptable at all. I could off lost all my money very quickly. Secondly it was impossible to get onto my online account with my card or the app so again this is not acceptable and its not my phone that is rubbish because I can install all the apps from all the other banks! and lastly they are blocking transaction for Crypto purchases which is also diabolical as Barclays have no right to control what I do with my money period, first they blocked coinbase and when I asked why they DENIED it, even thou coinbase said it was clearly Barclays, and now they have blocked Binance and Binance just told me all other card issuers allow it except Barclays, I have had a Barclays account for almost 37 years and they were brilliant but now they are crooks and just damn right awful. The bank staff (of whats left of the branches) have terrible manners and rude and don't even follow set procedures in verifying me when I had to get money out from when I lost my card which is down to poor training, they were all asking each other how to verify and none used the same steps!! and when I lost my card they ordered me another which I waited for for over 2 weeks and I sent a complaint to the royal mail only to find out they didn't even order it in the first place!. This bank has become so incompetent and dictate where my money can be spent which is a big no no, you do not tell me where I can or can not spend my money PERIOD. This is why I have now decide to swap banks for a much better more competent building society NO more dictatorship banks for me especially Barclays Reviewed on: 14th January 2023

Not satisfying

They don't listen to customers and block the account without a valid reason Reviewed on: 14th January 2023

Good experiences

Good experiences in all products Reviewed on: 13th January 2023

Decent bank

Been with them 25 years no issues Reviewed on: 13th January 2023

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