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Barclays: Current account reviews

4.31
Based on 4,963 reviews, last reviewed 11th Sep 2026
88% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026
Kirshaw's avatar
Kirshaw

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

When a huge bank performs like a start-up you get Barclays

5
Incredible features using the Android app. Simply the safest bank to deal with because they perform like a start-up and give you the assurance of a big bank. Incredibly highly recommended. Reviewed on: 15th February 2021

Brought for a friend

5
This is my main account, and have no problems with them Reviewed on: 15th February 2021

Student Overdraft AMAZING!!

4
I had to give Barclays this review because it wasn't for the student additions account (overdraft) I would have been so STRESSED. Though it's not ideal to be living on your overdraft it helps when you don't have to worry about interest rates for a long while. Definitely recommend this account for students that have an average income. Reviewed on: 15th February 2021

Bad service, lots of fraud

1
Every issue takes over an hour to sort on the phone, the peolle on live chat are incompetent. I've had people from barclays I can't use a switch servicing to leave them or that I can't transfer my isa away. They were wrong both times. Had 5 new debit cards in 1 Yr due to details being stolen. One occasion my details were stolen before I had even opened the new card they had sent out. No investigation, communication or apology. All round bad Reviewed on: 12th February 2021

Life Changing

5
Banking is so much more easier and I hardly have to ring up when I have everything on the app. Reviewed on: 2nd February 2021

Good veryy

5
Many good work success impresione Reviewed on: 22nd January 2021

Strong

5
Very well good staff and very helpful Reviewed on: 20th January 2021

Great Bank

4
Great online banking services, app easy to use. However the online chat facility via the app is a little frustrating as you can be waiting for quite sometime for an agent to answer your questions Reviewed on: 19th January 2021

Appalling.. No customer care

1
Appalling. Can't believe l just read barclays reviews now before l write my review. It's unbelievable. I have had my online banking blocked.. Well l need to sort it out through the phone.l have waited for 35mins to talk on the phone which was cut before l even spoke to any one. Surely, Barclays, you know how this means to us during the pandemic. The customer care is non existent if not operational. Well in this time of economic restraints, can't believe this is the way you treat your customers. Reviewed on: 27th November 2020

Great Bank

5
I have a Barclays basic account as a secondary account never had any issues. Find Barclays great to deal with and they deliver what they promise. Reviewed on: 28th October 2020

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