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Barclays: Current account reviews

View other Barclays products
4.30
Based on 4,960 reviews, last reviewed 15th Jun 2026
19% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026
T E's avatar
T E

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen
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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

Life Changing

5
Banking is so much more easier and I hardly have to ring up when I have everything on the app. Reviewed on: 2nd February 2021
Shahzana's avatar
Shahzana

Good veryy

5
Many good work success impresione Reviewed on: 22nd January 2021
Florin Lucian tabac's avatar
Florin Lucian tabac

Strong

5
Very well good staff and very helpful Reviewed on: 20th January 2021
Chona Silva's avatar
Chona Silva

Great Bank

4
Great online banking services, app easy to use. However the online chat facility via the app is a little frustrating as you can be waiting for quite sometime for an agent to answer your questions Reviewed on: 19th January 2021
Louise's avatar
Louise

Appalling.. No customer care

1
Appalling. Can't believe l just read barclays reviews now before l write my review. It's unbelievable. I have had my online banking blocked.. Well l need to sort it out through the phone.l have waited for 35mins to talk on the phone which was cut before l even spoke to any one. Surely, Barclays, you know how this means to us during the pandemic. The customer care is non existent if not operational. Well in this time of economic restraints, can't believe this is the way you treat your customers. Reviewed on: 27th November 2020
George 's avatar
George

Great Bank

5
I have a Barclays basic account as a secondary account never had any issues. Find Barclays great to deal with and they deliver what they promise. Reviewed on: 28th October 2020
Jolene's avatar
Jolene

account locked

1
accounts locked. Phone calls upto 2 hours five and on the phone now. I was asked loads of questions and told its been unlocked tried to make a payment and its delayed again - I will move all my money as soon as they will let me ! Reviewed on: 25th October 2020
John Young's avatar
John Young

Poor bank. Poor services

1
I'm not happy with the service I'm provided. There never is offers for me to take out for example a over draft and there never has been since I've been banking with you for over 8 years or more. I earn over £4,000 a month most months, I will pay the remaining loan balance off which is very low now and I will be leaving this bank. The bank is too hard work for me I struggle to call the bank never mind use the card reader which I have never been able to use or keep, I work and travel and this is no good for me. To even send a message to you you have to use the machine. Not happy at all. I've asked to leave once before to lloyds and you did not accept that move so I will be going to the fianaical ombudsman for advice on why you are able to put a stop to it. Reviewed on: 8th October 2020
Pip's avatar
Pip

Ridiculous Wait Times

1
Barclays have put a block on my debit card and it is now impossible to get through to the team to unblock it, I've spent hours - so much for premier banking! I've been with Barclays for 20 + years and will now be leaving! Reviewed on: 6th October 2020
Lloyd Nicholson's avatar
Lloyd Nicholson

Barclays - best bank

5
Have dealt with Barclays bank for many years now, always extremely accommodating, friendly, helpful, happy staff. It is never too much trouble for them. Online and app banking system is also so easy to use. Reviewed on: 18th September 2020
Shani Edwards 's avatar
Shani Edwards

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