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Barclays: Current account reviews

Name: Current account
Rating: 4.30 (4960 reviews)

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4.30

Based on 4,960 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

Great friendly service however required

I feel that Barclays bank offers second to none service whether in the branch or through their app. It is so easy to use their facilities and I wouldn't hesitate to recommend them. Reviewed on: 16th September 2020

Bank

I have been with Barclays for a number of years they have always been understanding very helpful and polite every time I go in to see them if I have a problem it is always doubt with I do not need to go anywhere else as this is the best bank I've been with Reviewed on: 11th September 2020

Very Good

never had an issue with this bank even when I've gone overdraft they send out a text with a time limit in witch i need to bring my balance back to £0 and always managed to do so in time Reviewed on: 2nd September 2020

Great

Been with them for years efficient Reviewed on: 28th August 2020

This account is OK.

No overdraft available to me. Probably better banks out there. Reviewed on: 12th August 2020

Ridiculous wait times

I've been a Barclays customer for over 15 years and never had a serious problem, until now. Their app and online banking options are usually sufficient to manage my accounts these days, but on the rare occasion I have needed to speak with someone on the phone, I've had mixed experiences. Of course, I'm aware that banks and other companies have longer wait times than "normal" at the moment, but under no circumstances is waiting almost two hours for customer services to answer the phone acceptable. When I finally did get through, the gentleman I spoke to was both polite and helpful. Otherwise, I'd be switching banks immediately. Reviewed on: 11th August 2020

Barclays Premier

The Premier account service is fantastic, it provides a hassle free experience Reviewed on: 3rd August 2020

Very easy to use app and online banking

I can do everything sitting on my app I have never needed to go to the branch or call because it's that easy to manage it on the mobile app Reviewed on: 29th July 2020

Great service

Been with Barclays over 40 years and they have given me great satisfaction Reviewed on: 28th July 2020

RUBBISH

If you joint this bank expect HOURS on the phone waiting to talk to someone, who when you finally get through they can't help so transfer you BACK TO THE ORIGINAL PHONE QUEUE. This my late dads bank, I managed to get POA account but still after two weeks can't get online to access my dads estate Reviewed on: 17th July 2020

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