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Barclays: Premier current account reviews

Name: Premier current account
Rating: 4.23 (104 reviews)

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3.94

Based on 104 reviews, last reviewed 15th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

18%

10%

Latest highest rating:

5

The biggest advantage with Barclays is that you know... The biggest advantage with Barclays is that you know as a customer if down the line any issues occur Barclays won’t shy away from remediating and will... Read more Reviewed on: 29th March 2025

Latest lowest rating:

1

Barclays blocked a transfer from my own Lloyds accou... Barclays blocked a transfer from my own Lloyds account and held my money for days (and I'm worried it could turn into weeks or months), causing me fin... Read more Reviewed on: 15th November 2025

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About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Premier current account reviews (104)

Review of the Barclays, Premier current account:

best thing is to never deal with them

I was a customer for 10 years since I come to the UK, when my wealth grew, income, etc. got Barclays Premiere for 7 years or so. they decided to close my account without notice, without any given reason, and without any questions. they can see the entire history of how I was earning money from the day when I came to the UK entire history, including my rent, salary, tax returns, savings, pensions, and investments all connected to Barclays. they said to come to the branch to withdraw money, I came twice, and twice I was told I need to fill out the form/send an email to withdraw my money. why you would say so on a phone if you would know they didn't want to talk at all about anything, filed two complaints, once I get a resolution, plan to escalate it to the financial ombudsman and journalists. "Barclays Premier, we here for you" - to help you build your wealth, and when you are wealthy enough - we destroy your life by closing your account without any reason, and miss inform you on the phone so you waste more time, more stress the best use for a Barclays account, open it, then go elsewhere where current account switch offers are in place, switch away, and forget about Barclays forever, products are neither good, and you will not miss anything, even if you qualify for the top1% customers who are 'premiere' there is no single reason why you should bank for them. Payment limits for the premiere are 130k (any new bank have already 250k or 1 million limit). Transaction fees on non-sterling - any good bank/credit card don't have them. Savings - Barclays for a decade was not about savers, nor now. Pensions and Investments - overpriced, if you wish to waste your retirement better donate to charity, Barclays is not a charity. Mortgage - any building society will treat you much better. Branch service - would be much better if there would be no branch services, they simply don't care. Credit card - any other card is better, just any. any other products - it is just a complex thing, which does not deserve to be called a bank. Barclays is only good for one purpose only - for opening an account to close it by using the current account switching service elsewhere to get cashback, there is no other use for Barclays this is very sad because it was my first bank, which I never even though to close or use for switch service to get cashback, this is what you get when you are loyal... Reviewed on: 20th April 2023

Good Service

Good service and the odd bottle of free wine Reviewed on: 24th November 2019

Amazing attention to detail

Nothing is ever a problem. Monthly calls to check they are doing everything they can to help. They phoned me today to let me know if I transferred my savings to a different type of account I could gain more interest! I already have my savings with them!! Reviewed on: 20th November 2019

Excellent delighted fast

Very happy customer . Smart app, rewards. Excellent A* service Reviewed on: 19th November 2019

Best local high street bank for me

One of the best high street bank, have never fault the service nor have i had any issues. Compared to most people who like to complain just for the sake of it. Especially the Mobile Banking functions, can choose to open accounts with just a tap which is very convenient! Reviewed on: 5th February 2019

Very glad

Amazing customer service Considering that everything is free. I am satisfied with overall product and customer experience Reviewed on: 4th February 2019

Excellent digital bank!

Over the past 12-24 months I have started to do more and more of my day to day banking through the Barclays mobile app. Everything I need is now available and so easy....I have not visited a branch or called the telephone number for a couple of years now. Reviewed on: 4th February 2019

Easy, cost effective, wide ranging benefits

It has been great, I'd highly recommend Reviewed on: 2nd February 2019

Great service

Great service and always helpful Reviewed on: 1st February 2019

Amazing service

Great one - one customer service backed up by friendly knowledgeable staff in my local branch. Reviewed on: 29th January 2019

Service with a smile

Fantastic UK call centre staff who are genuinely helpful and make the time to help me Reviewed on: 26th January 2019

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