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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (265 reviews)

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4.70

Based on 265 reviews, last reviewed 13th Jan 2025

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

Really helpful Tim, as Mortgage Advisor for Bath Building Society, was so helpful. Reviewed on: 8th January 2025

Latest lowest rating:

2

Decent product, painfully slow process No problem with the product offered by painfully slow process that ended up failing to complete because the vendor's circumstances changed in the mean... Read more Reviewed on: 6th October 2024

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About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Bath Building Society Mortgages reviews (265)

Friendly staff helping with a joint borrower sole proprietor mortgage

Ian Birch, the mortgage adviser was very knowledgeable, friendly and helpful. One thing was irritating though: the society’s insistence that I obtained independent legal advice. This is clearly required simply to protect the society from accusations that their customers are not fully informed of the risks associated with the product. Spending £300 to have an independent lawyer (they won’t let you use the lawyer you are already paying to do the conveyancing!) tell you what you already know is irritating - I felt like I was having to pay to provide protection to the society in case of a future legal challenge. As it is the society’s risk, not mine, but they insist on me receiving advice I don’t need, I feel that they should pay for this, not me. Reviewed on: 12th June 2022

Reply from Bath Building Society Thank you for taking the time out to provide this feedback and glad Ian was of assistance. Feel free to contact myself anytime should you wish to have some more detail about Independent Legal Advice at [email protected]. Ben Hutchings, Head of Mortgage Sales Response date: 13th June 2022

Buy for UNI Mortgage Application

The website gave a simple introduction to the product and on contacting Bath Building Society a very speedy initial evaluation of suitability /eligibility was conducted. The application process couldn't have been better. We were quickly in a position to commit to a purchase with an agreement in principle. We faced issues which caused delays along the way to completion but we were able to deal with them with the support of Bath Building Society and conclude the purchase rapidly at the end. We would highly recommend Bath Building Society based on our experience. Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. We do try to support every customer like yourself this way should any delays arise. Enjoy your new home and best of luck in your studies. Ben Hutchings, Head of Mortgage Sales Response date: 10th June 2022

Good Service

Very helpful and assisted me with my queries Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for your feedback here it is appreciated. Ben Hutchings Head of Mortgage Sales Response date: 10th June 2022

Informed and very helpful

Very informative and efficient . My enquiry was answered in full Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for the feedback. That's great to hear. Ben Hutchings Head of Mortgage Sales Response date: 10th June 2022

informative & comprehensive answers by Nick

quick & efficient service. good alternative to callback Reviewed on: 7th June 2022

Reply from Bath Building Society Thank you for taking the time out to provide this feedback, this is great to receive from you. Ben Hutchings, Head of Mortgage Sales Response date: 7th June 2022

Very responsive and knowledgeable advisor

Answered all my questions very quickly and accurately Reviewed on: 7th June 2022

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. Ben Hutchings Head of Mortgage Sales Response date: 7th June 2022

Live chat - Nick

Excellent - quick and precise and helpful Reviewed on: 27th May 2022

Reply from Bath Building Society Thank you for taking the time out to provide this feedback, this is great to receive. Ben Hutchings, Head of Mortgage Sales Response date: 30th May 2022

Personal Underwriting from The Bath

On initially contacting this lender we were very pleasantly surprised at the direct and friendly nature of our conversation. Lo and behold the IT gremlins kicked in and that's understandable, even if its frustrating. Suffice to say we submitted online on the 13th May ( never thought of the date or its significance ) Today the 24th May I am told that it may be passed to an underwriter by Next MONDAY. At this rate my documents are in danger of running out of date. Sorry Bath Your end of year report reads . Showed a lot of initial potential, but unfortunately did not realise that potential. MUST DO BETTER> Reviewed on: 24th May 2022

Reply from Bath Building Society Thank you for providing this feedback. Great we have started the process well and apologies we have not lived up to the expectations afterwards. I am more than happy to look into this for you to resolve any issues. If you can contact myself on [email protected] Ben Hutchings, Head of Mortgage Sales Response date: 25th May 2022

Yes

Yes I probably would say it’s great not gonna lie Reviewed on: 24th May 2022

Reply from Bath Building Society Thank you for your lovely feedback, Louise Head of Savings Support Response date: 23rd February 2023

Very quick response

Great service. Instant response and the answer I wanted! Reviewed on: 23rd May 2022

Reply from Bath Building Society That's great to hear. Thank you for you kind feedback. Ben Hutchings, Head of Mortgage Sales Response date: 24th May 2022

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Bath Building Society: Mortgages reviews

11% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Mortgages now

Bath Building Society Mortgages reviews (265)

Friendly staff helping with a joint borrower sole proprietor mortgage

Buy for UNI Mortgage Application

Good Service

Informed and very helpful

informative & comprehensive answers by Nick

Very responsive and knowledgeable advisor

Live chat - Nick

Personal Underwriting from The Bath

Yes

Very quick response

Review Bath Building Society: Mortgages now

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