Verified source
A company can partner with Smart Money People and invite their verified customers to leave a review. When they do this it’s labelled as "Verified source" on the Smart Money People website.
There are a number of automated invitation techniques available to businesses. All of which are trusted and ensure that only verified customers can leave reviews through them.
Bath Building Society: Mortgages reviews
Based on 331 reviews, last reviewed 11th Oct 2025
16% decrease in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Customer service exceptional
Ian Birch was exceptionally helpful as were his colleagues. Their customer service was brilliant and we would definitely recommend to family and frie...
Read more
Reviewed on:
11th October 2025
My mortgage process was delayed because essential qu...
My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d...
Read more
Reviewed on:
24th April 2025
About this product
Review Bath Building Society: Mortgages now
Help others make smarter decisions by sharing your own experience.Bath Building Society Mortgages reviews (331)
Tims excellent service
Reply from Bath Building Society
Response date: 23rd February 2022
Mortgage chat
Reply from Bath Building Society
Response date: 23rd February 2022
Very slow and archaic processes
Reply from Bath Building Society
Response date: 14th February 2022
quick response
Reply from Bath Building Society
Response date: 9th February 2022
Considerate call back
Reply from Bath Building Society
Response date: 10th February 2022
Poor customer service, slow to respond
Reply from Bath Building Society
Response date: 2nd February 2022
Amazing Customer Service
Reply from Bath Building Society
Response date: 27th January 2022
Good Chat
Reply from Bath Building Society
Response date: 27th January 2022
Buy to let
Reply from Bath Building Society
Response date: 27th January 2022