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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2371 reviews)

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4.73

Based on 2,371 reviews, last reviewed 26th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Mars O help setting me up online Mars O was so patient helping me navigate through my issues & getting me set up on the browser. With his advice I am now fully set up on the app which... Read more Reviewed on: 26th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2371)

Bath B/S just the best

Excellent communications, always kept up to date about our account. Nothing to complain about which is all we can ask for Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks Heather, we appreciate you taking the time to share your feedback, we'll aim to keep up the good work! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Extensive support for young adults

Bath Building Society offers great opportunities for young people looking to grow their savings. Through the 16-25 Regular Saver options is how I, as a student, have benefited the most. Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks George, our Regular Saver accounts were created to help young people in our local community to develop a savings habit so great to hear that it's working for you. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Techno Luddites welcome face to face service

Entering the branch not to be faced with a battery of faceless machines is a welcome sight. Friendly faces at the counter who are always a pleasure to deal with, a nice smile and fantastic helpful service. First class. Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks Mike, we'll pass your comments on to the Branch teams who I know will really appreciate it. And we don't believe you ... here you are leaving an online review, not so luddite!!! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Bath Building Society review

Staff at Bath Building Society are always so friendly and helpful. A professional service and able to offer advice always . Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

An Excellent organisation

They are competitively fair and quick to answer the phone when i phone up for anything. Definitely a Society to trust with your investment. Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Local service

Accessible friendly personal community supportive Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

a great small building society

I have saved for my daughter in one of their junior accounts over a number of years, it feels like a safe place to put your money and I've always been able to get through when I have rung up. Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks Lana, we appreciate your feedback! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Unique

In all the years wrv been Bibs customers i have always felt comfortable with the staff. Friendly welcoming bunch of people ready to assist. Now with online services I don't need to visit weekly and in many ways I miss the connections and banter. Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks Edwina, we'll pass your feedback on to the Branch teams...you can always pop in for a chat! Jo Gillow, Communications Manager. Response date: 3rd April 2023

The Very Best Building Society

The Building Society offers good rates, keeps me up to date without unnecessary junk mail and is on the high street. The team are knowledgeable, helpful and friendly. You can’t ask for more. Reviewed on: 1st April 2023

Reply from Bath Building Society We'll take that feedback, thank you! Appreciate you taking the time to share it, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Small is best

Have been an account holder for very many years and provide a superb service to all users. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

23% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2371)

Bath B/S just the best

Extensive support for young adults

Techno Luddites welcome face to face service

Bath Building Society review

An Excellent organisation

Local service

a great small building society

Unique

The Very Best Building Society

Small is best

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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