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Bath Building Society: Savings reviews

4.75
Based on 2,326 reviews, last reviewed 24th Apr 2026
347% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

4

Good. Survey is too early as a new customer! Good. Unable to comment further at this stage as I’ve just opened the account Reviewed on: 24th April 2026
Michelle 's avatar
Michelle

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2326)

Easy!

5
I like the fact I don't need to faff with my account as the rate rises are automatically applied. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Very good

5
Really happy with bath building society service Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Millie, that's good to hear. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Good

5
I have used the Bath Building Society for years and have been very pleased with the service over the phone Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Great Building Society

5
Have been with Bath for around 3 years now. They always offer competitive interest rates, on an easy to navigate website and good experience of their customer service. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Fab service

5
Easy to manage accounts and competitive rates. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

My mortgage

5
Have had my mortgage with bbs for a while now really friendly and helpful service would never move to another lender Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks for your loyalty John, we will always do our best! I will pass your feedback on to the mortgage team, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Very helpful.

5
Staff are always very helpful and patient both on the phone or in person. I never feel they are in a hurry to finish my enquiry. Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Miriam for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

amazing customer service

5
the bath building society offers amazing customer service and makes me feel safe knowing they are my bank Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Best building society

5
Highly recommend best rates of interest but most of all friendly and very efficient customer service nothing to much trouble Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Tess, we'll pass your feedback on to the friendly team! I know they will appreciate it, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

great little business....

5
really enjoy the friendly approach Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Collette, we appreciate the feedback, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

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