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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2371 reviews)

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4.73

Based on 2,371 reviews, last reviewed 26th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Mars O help setting me up online Mars O was so patient helping me navigate through my issues & getting me set up on the browser. With his advice I am now fully set up on the app which... Read more Reviewed on: 26th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2371)

Very good local mutual financial organisation.

I have always experienced good customer service whenever visiting the Wood Street branch and the head office in Queen Square. Staff appear to be well trained and happy to help customers with existing accounts or opening new ones. Bibs sponsor local youth and adult organisations and have an annual local charity which they also support. The mutual status is all important in a local financial organisation and BIBS continues to offer stability and respectability in an ever changing marketplace. Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks David for your feedback, we are proud of our local community relationships and good to hear you appreciate it too! Thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Fantastic interest rates

Good range of services and very competitive and high interest rates Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Keep in touch

Friendly service when face to face + helpful emails to let us know about interest rates etc. Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Always there

Always understanding and supportive throughout any changes, updates renewal process to reassure and make sure you are happy with the outcome Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Great & awesome building society with wonderful customer services.

This is the best Building Society in the world. Reviewed on: 1st April 2023

Reply from Bath Building Society Wow, possibly the best feedback in the world. Thank you! We might frame this one! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Professional and Easy to Use

Easy to use, very user friendly and great customer support. Any issues I have had have been seen to promptly and professionally. Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Bath Building Society delivers tradional service through its friendly and engaged staff.

Bath Building Society has become our go to family building society with its friendly service with a local friendly face. It has also supported the work of a charity I run in a most positive way. I happily recommend the Society. Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for this lovely feedback, happy to be part of the family! We'll pass your feedback on to the team, Jo Gillow, Communications Manager. Response date: 3rd April 2023

You were there for me when it counted...

Several years ago I was made redundant and couldn't find another job for three months. I contacted BBS and they couldn't have been more understanding and made an arrangement with me about my Mortgage which took so much stress away from the situation, which I'll never forget. THANK YOU! :-) Reviewed on: 1st April 2023

Reply from Bath Building Society That's so good to hear, we will always try and support our Members individual needs when we can. Glad things worked out for you. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Good local organisation

Local, independent and mutual - like a Building Society should be Reviewed on: 1st April 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Best building society

Always very helpful and competitive. Able to talk to friendly team who really want to help. I’ve been a customer for over 20 years initially as a mortgage customer but more recently purely savings. Reviewed on: 1st April 2023

Reply from Bath Building Society Thanks for taking the time out to share your thoughts, we really appreciate it and happy to hear from such a loyal Member! Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

23% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2371)

Very good local mutual financial organisation.

Fantastic interest rates

Keep in touch

Always there

Great & awesome building society with wonderful customer services.

Professional and Easy to Use

Bath Building Society delivers tradional service through its friendly and engaged staff.

You were there for me when it counted...

Good local organisation

Best building society

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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