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Bath Building Society: Savings reviews

4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Techno Luddites welcome face to face service

5
Entering the branch not to be faced with a battery of faceless machines is a welcome sight. Friendly faces at the counter who are always a pleasure to deal with, a nice smile and fantastic helpful service. First class. Reviewed on: 1st April 2023
Reply from Bath Building Society Thanks Mike, we'll pass your comments on to the Branch teams who I know will really appreciate it. And we don't believe you ... here you are leaving an online review, not so luddite!!! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Bath Building Society review

5
Staff at Bath Building Society are always so friendly and helpful. A professional service and able to offer advice always . Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

An Excellent organisation

5
They are competitively fair and quick to answer the phone when i phone up for anything. Definitely a Society to trust with your investment. Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Local service

5
Accessible friendly personal community supportive Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

a great small building society

5
I have saved for my daughter in one of their junior accounts over a number of years, it feels like a safe place to put your money and I've always been able to get through when I have rung up. Reviewed on: 1st April 2023
Reply from Bath Building Society Thanks Lana, we appreciate your feedback! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Unique

5
In all the years wrv been Bibs customers i have always felt comfortable with the staff. Friendly welcoming bunch of people ready to assist. Now with online services I don't need to visit weekly and in many ways I miss the connections and banter. Reviewed on: 1st April 2023
Reply from Bath Building Society Thanks Edwina, we'll pass your feedback on to the Branch teams...you can always pop in for a chat! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

The Very Best Building Society

5
The Building Society offers good rates, keeps me up to date without unnecessary junk mail and is on the high street. The team are knowledgeable, helpful and friendly. You can’t ask for more. Reviewed on: 1st April 2023
Reply from Bath Building Society We'll take that feedback, thank you! Appreciate you taking the time to share it, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Small is best

5
Have been an account holder for very many years and provide a superb service to all users. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

A1 Service

5
It is a delight, all too often absent in today's world of finance, to find a building society that has maintained such a high standard of personal service that should be the envy of all other societies. Long may Bath Building Society continue with such outstanding service. Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks William, what amazing feedback that's lovely to hear we will be sure to pass on to the customer service teams! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Friendly local and trustworthy

5
I have had an account with Bath Building Society for many years for myself and my children. It feels good to use a local building society who support the local community and have created a sense of pride in being based in Bath Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We are proud of our Bath heritage. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

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